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- Tasks: Connect with tenants and support them in building successful tenancies.
- Company: Stroud District Council, a community-driven organisation making a positive impact.
- Benefits: Competitive salary, excellent pension, flexible working, and employee wellbeing initiatives.
- Other info: Join a supportive team and help shape the future of local government.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Experience in housing management and a passion for customer service.
The predicted salary is between 33699 - 33699 £ per year.
Stroud District Council is on the lookout for a passionate, people‑focused Housing Officer who’s ready to delve into a role where no two days are ever the same!
If you thrive in a fast-paced but supportive environment, love solving problems, and enjoy connecting with people, this could be your perfect next step.
As a key member of our Housing Team, you’ll be right at the heart of our communities - working directly with tenants across the district to help them build successful, sustainable tenancies. You’ll be the friendly face and trusted point of contact for your patch, supporting residents with everything from managing rent accounts to keeping our estates safe, welcoming, and vibrant places to live.
About You
We’d love to hear from you if you’re an experienced housing professional who brings:
- Strong tenancy management and enforcement experience within social housing
- A solid understanding of housing legislation and the regulatory framework
- Energy, enthusiasm and a real passion for delivering brilliant customer services
- A proactive, solution-focused mindset – someone who loves to take initiative and make things happen
- A CIH qualification (or you’re working towards one) or extensive housing/income management experience.
Most importantly, we’re looking for someone who cares - someone who wants to make a positive difference in people’s lives and contribute to a supportive, forward‑thinking team.
If this role feels like your next adventure and you’re excited to join an ambitious, friendly, and community‑driven team, we’d love to hear from you! For an informal chat or more information, get in touch with our Recruiting Manager Michelle Elliott.
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Housing Officer - Ebley Mill - Stroud in Kent employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Ebley Mill - Stroud in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stroud District Council. Understand their values and recent projects. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Housing Officer. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Be yourself! When you’re chatting with the recruiting manager, let your personality shine through. They want to see the real you, so don’t be afraid to share your passion for helping others and making a difference in the community.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Housing Officer position.
We think you need these skills to ace Housing Officer - Ebley Mill - Stroud in Kent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about making a positive difference in people's lives and are excited about joining our community-driven team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in tenancy management and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly, and you’ll find all the details you need there. We can’t wait to hear from you!
How to prepare for a job interview at Stroud District Council
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and the regulatory framework. Being able to discuss relevant laws and how they apply to tenancy management will show that you’re not just passionate but also knowledgeable about the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you solved problems for tenants or improved their experience, as this aligns perfectly with what Stroud District Council is looking for.
✨Demonstrate Your Proactive Mindset
Be ready to share instances where you took the initiative to resolve issues or improve processes. This role requires someone who can think on their feet, so highlight your solution-focused approach during the interview.
✨Connect with the Community Spirit
Research Stroud District and its community initiatives. Showing that you understand and care about the local area will resonate well with the interviewers, as they are looking for someone who wants to make a positive difference in people’s lives.