Housing Officer

Rewarding Opportunity available to join us as a Housing Officer. We are seeking experienced Housing Officers and in return we will give you * Flexibility in your working week * 2 paid wellbeing days * A generous annual leave allowance * Significant pension contribution * An extremely supportive environment to work in The Housing Officer role will challenge you daily but will also provide you with the satisfaction you are making a difference in the local community for the largest social housing provider in the district. Our Housing Services at Stroud District Council is creative, collaborative and unapologetically ambitious. About us We provide a wide range of services within our communities and enabling our residents to thrive is at the heart of all that we do. We work collaboratively with tenants, external partners and our internal colleagues across the council. We ensure tenants are valued and listened to and occupy good quality homes in safe and attractive communities. About the role No two days are the same! As a member of the Housing Team, you will play a significant role within the local community and be the central figure on our estates, transforming services and finding innovative ways to solve challenging issues. You’ll be the first point of call in your area for assisting tenants to sustain their tenancies, including managing rent accounts, and supporting tenant engagement events and activities. About you As an experienced Housing professional, you’ll have a sound knowledge and experience of: * Tenancy management and enforcement in social housing * Housing Legislation and the Regulatory framework * The energy and passion to provide an exceptional customer focused service. You will be highly motivated, solution focused and enthusiastic. You’ll be able to use your own initiative to solve problems * Hold, or be working towards, a CIH qualification or extensive Housing/Income management experience. If this role speaks to you and you can see yourself being a part of our exciting, dynamic team, we would love to hear from you. In exchange for your expertise, experience and enthusiasm we provide a fantastic, sector-leading range of staff benefits. Package * Excellent pension scheme * Flexi Working Scheme * Hybrid working approach * Employee Wellbeing Offer * Free staff Parking