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- Tasks: Engage with the community, manage tenancies, and support tenant events.
- Company: Join Stroud District Council, a leading social housing provider dedicated to community wellbeing.
- Benefits: Enjoy flexible working, generous leave, wellbeing days, and a strong pension scheme.
- Why this job: Make a real impact in your community while working in a supportive and ambitious environment.
- Qualifications: Experience in housing management and a passion for customer service are essential.
- Other info: Hybrid working options and free staff parking available.
Rewarding opportunity available to join us as a Housing Officer. We are seeking experienced Housing Officers and in return we will give you:
- Flexibility in your working week
- 2 paid wellbeing days
- A generous annual leave allowance
- Significant pension contribution
- An extremely supportive environment to work in
The Housing Officer role will challenge you daily but will also provide you with the satisfaction you are making a difference in the local community for the largest social housing provider in the district. Our Housing Services at Stroud District Council is creative, collaborative and unapologetically ambitious.
About us: We provide a wide range of services within our communities and enabling our residents to thrive is at the heart of all that we do. We work collaboratively with tenants, external partners and our internal colleagues across the council. We ensure tenants are valued and listened to and occupy good quality homes in safe and attractive communities.
About the role: No two days are the same! As a member of the Housing Team, you will play a significant role within the local community and be the central figure on our estates, transforming services and finding innovative ways to solve challenging issues. You’ll be the first point of call in your area for assisting tenants to sustain their tenancies, including managing rent accounts, and supporting tenant engagement events and activities.
About you: As an experienced Housing professional, you’ll have a sound knowledge and experience of:
- Tenancy management and enforcement in social housing
- Housing Legislation and the Regulatory framework
- The energy and passion to provide an exceptional customer focused service.
You will be highly motivated, solution focused and enthusiastic. You’ll be able to use your own initiative to solve problems. Hold, or be working towards, a CIH qualification or extensive Housing/Income management experience.
If this role speaks to you and you can see yourself being a part of our exciting, dynamic team, we would love to hear from you. In exchange for your expertise, experience and enthusiasm we provide a fantastic, sector-leading range of staff benefits.
Package:
- Excellent pension scheme
- Flexi Working Scheme
- Hybrid working approach
- Employee Wellbeing Offer
- Free staff Parking
Housing Officer employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the specific housing legislation and regulatory frameworks relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the complexities of social housing.
✨Tip Number 2
Network with current or former Housing Officers, especially those who have worked at Stroud District Council. They can provide valuable insights into the team culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed tenancy issues or improved tenant engagement. Having concrete examples ready will showcase your problem-solving skills and customer-focused approach.
✨Tip Number 4
Research Stroud District Council's recent initiatives and community projects. Being knowledgeable about their current work will allow you to align your values with theirs and show that you're genuinely interested in making a difference in the local community.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Housing Officer position. Tailor your application to highlight your relevant experience in tenancy management and housing legislation.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in social housing, particularly in tenancy management and enforcement. Use specific examples to demonstrate your problem-solving skills and customer-focused service.
Show Your Passion: Convey your enthusiasm for making a difference in the local community. Share any relevant experiences that showcase your energy and passion for providing exceptional service to tenants.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stroud District Council
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working within the community. Share examples of how you've previously engaged with tenants or contributed to community initiatives, as this aligns with the role's focus on tenant engagement.
✨Demonstrate Your Knowledge of Housing Legislation
Be prepared to discuss your understanding of housing legislation and the regulatory framework. Highlight any relevant experience you have in tenancy management and enforcement, as this is crucial for the role.
✨Highlight Problem-Solving Skills
Since the role involves finding innovative solutions to challenging issues, come equipped with examples of how you've successfully resolved problems in past positions. This will showcase your initiative and solution-focused mindset.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges faced by the Housing Team, and the council's future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
