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- Tasks: Support the Investment Team and manage essential data for over 5000 homes.
- Company: Join a dynamic organisation committed to community welfare in Stroud District.
- Benefits: Enjoy flexible working, excellent pension, and employee wellbeing initiatives.
- Why this job: Be part of a passionate team making a real impact in housing and community services.
- Qualifications: Experience in administration, data analysis, and knowledge of housing systems is preferred.
- Other info: Diversity is valued; applications from all backgrounds are encouraged.
The predicted salary is between 22700 - 30800 £ per year.
We are seeking an enthusiastic individual, who is organised and has an attention for detail, is adaptable, and committed to delivering excellent customer service. You will be providing support to the Investment Team along with the wider functions within Tenant Services. Tenant Services owns and manages over 5000 homes across Stroud District, and our Asset Management systems form the foundation upon which the rest of the business is built and forms an essential strand of the fabric of business-critical information.
You will ideally have experience of providing a similar role and have a background in construction or data analysis and have strong administration skills. You will also have experience in:
- Information systems and databases - Northgate and Keystone knowledge is a distinct advantage
- Excellent skills and experience using Microsoft Access and Excel
- Strong attention to detail
- Ability to work to strict deadlines
- Excellent written and oral communication skills
We are particularly interested in applicants who have experience of working within a local authority or social housing environment. A full UK driving licence and access to a vehicle for work purposes is essential, and you’ll need to demonstrate a real passion to provide excellent customer service.
For an informal discussion, please contact Shannon McCrea, Senior Asset Information and Support Officer by email: Shannon.mccrea@stroud.gov.uk. For more information and to apply please go to www.stroud.gov.uk/jobs.
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website: Stroud District – The Natural Place.
Salary: GBP 27,711 per annum
Package: Excellent pension scheme, Flexi Working Scheme, Hybrid working approach, Employee Wellbeing Offer.
Contractual hours: 37
Basis: Permanent
Housing Contracts Assistant - Ebley Mill - Stroud employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Contracts Assistant - Ebley Mill - Stroud
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Northgate and Keystone. If you don't have experience with these systems, consider taking online courses or tutorials to boost your knowledge and show your commitment to learning.
✨Tip Number 2
Highlight any previous experience you have in social housing or local authority settings during your conversations with potential interviewers. This will demonstrate your understanding of the environment and the unique challenges it presents.
✨Tip Number 3
Prepare to discuss how you've successfully managed deadlines in past roles. Use specific examples that showcase your organisational skills and attention to detail, as these are key attributes for the Housing Contracts Assistant position.
✨Tip Number 4
Reach out to Shannon McCrea for an informal chat about the role. This not only shows your enthusiasm but also gives you a chance to ask questions and gain insights that could help you stand out during the application process.
We think you need these skills to ace Housing Contracts Assistant - Ebley Mill - Stroud
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, customer service, and any background in construction or data analysis. Emphasise your skills with information systems and databases, particularly Northgate and Keystone if applicable.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to delivering excellent customer service. Mention specific examples from your past experiences that demonstrate your attention to detail and ability to work under strict deadlines.
Highlight Technical Skills: Clearly outline your proficiency in Microsoft Access and Excel in your application. If you have experience with any other relevant software or tools, be sure to mention those as well.
Showcase Communication Skills: Since excellent written and oral communication skills are essential for this role, consider including examples of how you've effectively communicated in previous positions. This could include writing reports, liaising with clients, or presenting information to teams.
How to prepare for a job interview at Stroud District Council
✨Show Your Organisational Skills
As a Housing Contracts Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects, demonstrating your ability to stay on top of deadlines and details.
✨Highlight Your Customer Service Experience
Since the role requires excellent customer service skills, be ready to discuss specific instances where you went above and beyond for a customer. This will show your commitment to delivering exceptional service.
✨Familiarise Yourself with Relevant Software
Knowledge of Northgate and Keystone is a distinct advantage. Brush up on these systems and be prepared to discuss your experience with Microsoft Access and Excel, as these tools are crucial for the role.
✨Demonstrate Attention to Detail
Attention to detail is essential in this position. During the interview, provide examples of how your meticulous nature has positively impacted your work, especially in data analysis or administration tasks.
