Housing Advice Officer - Ebley Mill - Stroud in Hill

Housing Advice Officer - Ebley Mill - Stroud in Hill

Hill Full-Time 33699 - 33699 £ / year (est.) Home office (partial)
Stroud District Council

At a Glance

  • Tasks: Join our Housing Advice Team to help prevent homelessness and support those in need.
  • Company: Stroud District Council, committed to community welfare and diversity.
  • Benefits: Competitive salary, excellent pension, flexible working, and employee wellbeing initiatives.
  • Other info: Be part of a dynamic, green community with exciting career opportunities.
  • Why this job: Make a real difference in people's lives while shaping the future of local government.
  • Qualifications: Experience in housing advice, strong communication skills, and knowledge of housing legislation.

The predicted salary is between 33699 - 33699 £ per year.

Stroud District Council is looking for an enthusiastic person with a commitment to helping the public to join our Housing Advice Team. This is a key post in a busy team delivering the Council’s housing advice and homelessness functions. The Housing Advice Team has an impressive record of preventing homelessness and we are looking for candidates to help build on our success.

The purpose of this role is principally focused on homelessness relief and final duty decisions, in accordance with the Housing Act 1996 and the Homelessness Reduction Act 2017; including the booking of interim and temporary accommodation and helping customers access a range of housing solutions and outcomes.

About you

You’ll have experience of working in a similar role and will be passionate and enthusiastic about helping people in housing need. You will have worked within a front-line role previously and be able to deliver exceptional customer service whilst working under pressure. Knowledge of the Housing Act and the Homelessness Reduction Act is essential for this role.

The successful candidate will be part of a busy team dealing with all aspects of homelessness, housing advice and managing the housing register (HomeseekerPlus). The successful candidate will be able to demonstrate experience in the following:

  • Experience of dealing with people in difficult situations
  • A knowledge of the Housing Act 1996 as amended Part VI allocations and Part VII homelessness
  • Experience of working in the housing profession
  • Good organisational and time management skills
  • High standards of written and verbal communication skills

In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.

Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.

Salary: GBP 33,699 per annum (pay award pending)

Package: Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer

Contractual hours: 37

Basis: Permanent

Housing Advice Officer - Ebley Mill - Stroud in Hill employer: Stroud District Council

Stroud District Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its Housing Advice Team. With a strong commitment to employee wellbeing, flexible working arrangements, and opportunities for professional growth, the Council empowers its staff to make a meaningful impact in the community while enjoying a dynamic and collaborative culture. Join us at Ebley Mill in Stroud, where you can contribute to innovative housing solutions in a vibrant and environmentally conscious district.

Stroud District Council

Contact Details:

Stroud District Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Advice Officer - Ebley Mill - Stroud in Hill

Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions related to housing advice and homelessness. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.

Tip Number 3

Show your passion for helping others! During interviews, share specific examples of how you've made a difference in someone's life through your work. This will demonstrate your commitment to the role and the community.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates about our team and the exciting work we do at Stroud District Council.

We think you need these skills to ace Housing Advice Officer - Ebley Mill - Stroud in Hill

Knowledge of the Housing Act 1996
Knowledge of the Homelessness Reduction Act 2017
Experience in a front-line role
Exceptional customer service skills
Ability to work under pressure
Organisational skills
Time management skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for helping people in housing need shine through. We want to see that you’re genuinely committed to making a difference in the community!

Highlight Relevant Experience:Make sure to detail your experience in similar roles, especially any work related to the Housing Act and homelessness. We’re looking for candidates who can demonstrate their knowledge and skills effectively.

Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate good communication skills, so make sure your application reflects that!

Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.

How to prepare for a job interview at Stroud District Council

Know Your Housing Acts

Make sure you brush up on the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the framework of the role and can apply it in real situations.

Show Your Passion for Helping Others

During the interview, share specific examples of how you've helped people in difficult situations before. This will demonstrate your commitment to customer service and your enthusiasm for the role, which is crucial for a Housing Advice Officer.

Demonstrate Your Organisational Skills

Be prepared to talk about how you manage your time and prioritise tasks, especially under pressure. You might want to mention any tools or methods you use to stay organised, as this is key in a busy team environment.

Practice Your Communication Skills

Since high standards of written and verbal communication are essential, consider doing a mock interview with a friend. Focus on articulating your thoughts clearly and concisely, as well as listening actively to questions.