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For Companies At a Glance
- Tasks: Connect with tenants and support them in building successful tenancies.
- Company: Stroud District Council, a community-driven and supportive organisation.
- Benefits: Competitive salary, excellent pension, flexible working, and employee wellbeing initiatives.
- Other info: Join a diverse team shaping the future of local government.
- Why this job: Make a positive impact in people's lives while working in a dynamic environment.
- Qualifications: Experience in housing management and a passion for customer service.
The predicted salary is between 33699 - 33699 £ per year.
About the Role
Stroud District Council is on the lookout for a passionate, people‐focused Housing Officer who's ready to delve into a role where no two days are ever the same! If you thrive in a fast-paced but supportive environment, love solving problems, and enjoy connecting with people, this could be your perfect next step.
As a key member of our Housing Team, you'll be right at the heart of our communities - working directly with tenants across the district to help them build successful, sustainable tenancies. You'll be the friendly face and trusted point of contact for your patch, supporting residents with everything from managing rent accounts to keeping our estates safe, welcoming, and vibrant places to live.
About You
We'd love to hear from you if you're an experienced housing professional who brings:
- Strong tenancy management and enforcement experience within social housing
- A solid understanding of housing legislation and the regulatory framework
- Energy, enthusiasm and a real passion for delivering brilliant customer services
- A proactive, solution-focused mindset – someone who loves to take initiative and make things happen
- A CIH qualification (or you're working towards one) or extensive housing/income management experience
Most importantly, we're looking for someone who cares - someone who wants to make a positive difference in people's lives and contribute to a supportive, forward‐thinking team.
If this role feels like your next adventure and you're excited to join an ambitious, friendly, and community‐driven team, we'd love to hear from you! For an informal chat or more information, get in touch with our Recruiting Manager Michelle Elliott.
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you'll be part of shaping an exciting new chapter for local government.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. Responsible recruitment practices for safeguarding are in place within the Council's HR policies and processes.
Stroud District has an energy unlike any other place. It's green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Housing Officer - Ebley Mill - Stroud in High Bentham employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Ebley Mill - Stroud in High Bentham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Stroud District Council's website and social media. Understanding their values and community focus will help you connect better during your chat.
✨Tip Number 2
Practice your people skills! As a Housing Officer, you'll be working closely with tenants. Role-play common scenarios with a friend to boost your confidence in handling various situations and showing off your problem-solving skills.
✨Tip Number 3
Prepare some questions! Show your enthusiasm by asking about the team dynamics or upcoming projects. This not only demonstrates your interest but also helps you gauge if the role is the right fit for you.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing Officer - Ebley Mill - Stroud in High Bentham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for housing shine through in your application. We want to see that you genuinely care about making a positive difference in people's lives, so share any relevant experiences that highlight your passion for community and customer service.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We’re looking for strong tenancy management and enforcement experience, so don’t be shy about showcasing your expertise in these areas!
Be Solution-Focused: We love candidates who can think on their feet! In your application, mention instances where you've proactively solved problems or taken initiative. This will show us that you have the right mindset for this dynamic role.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Stroud District Council
✨Know Your Stuff
Make sure you brush up on housing legislation and tenancy management. Familiarise yourself with the key issues facing social housing today, especially in Stroud. This will show that you're not just passionate but also knowledgeable about the role.
✨Show Your People Skills
As a Housing Officer, you'll be working closely with tenants. Prepare examples of how you've successfully resolved conflicts or supported residents in the past. Highlight your customer service skills and your ability to connect with people from diverse backgrounds.
✨Be Solution-Focused
Demonstrate your proactive mindset by preparing to discuss specific challenges you've faced in previous roles and how you tackled them. Think about times when you took the initiative to improve a situation or process – this is what they want to see!
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, community initiatives, or future projects at Stroud District Council. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.