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For Companies At a Glance
- Tasks: Connect with tenants and support them in building successful tenancies.
- Company: Join Stroud District Council, a community-driven and supportive organisation.
- Benefits: Enjoy a competitive salary, excellent pension, flexible working, and wellbeing support.
- Other info: Be part of shaping the future of local government in a vibrant community.
- Why this job: Make a positive impact in people's lives while working in a dynamic environment.
- Qualifications: Experience in housing management and a passion for customer service.
The predicted salary is between 33699 - 33699 £ per year.
About the Role
Stroud District Council is on the lookout for a passionate, people‑focused Housing Officer who’s ready to delve into a role where no two days are ever the same! If you thrive in a fast-paced but supportive environment, love solving problems, and enjoy connecting with people, this could be your perfect next step.
As a key member of our Housing Team, you’ll be right at the heart of our communities - working directly with tenants across the district to help them build successful, sustainable tenancies. You’ll be the friendly face and trusted point of contact for your patch, supporting residents with everything from managing rent accounts to keeping our estates safe, welcoming, and vibrant places to live.
About You
We’d love to hear from you if you’re an experienced housing professional who brings:
- Strong tenancy management and enforcement experience within social housing
- A solid understanding of housing legislation and the regulatory framework
- Energy, enthusiasm and a real passion for delivering brilliant customer services
- A proactive, solution-focused mindset – someone who loves to take initiative and make things happen
- A CIH qualification (or you’re working towards one) or extensive housing/income management experience
Most importantly, we’re looking for someone who cares - someone who wants to make a positive difference in people’s lives and contribute to a supportive, forward‑thinking team.
If this role feels like your next adventure and you’re excited to join an ambitious, friendly, and community‑driven team, we’d love to hear from you! For an informal chat or more information, get in touch with our Recruiting Manager Michelle Elliott on 01453 766321 or email michelle.elliott@stroud.gov.uk.
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. A local government reorganisation is planned for Gloucestershire, which may result in changes to structures and services. Potential changes are provisionally timetabled for April 2028. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you’ll be part of shaping an exciting new chapter for local government.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Housing Officer - Ebley Mill - Stroud in Hampshire employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Ebley Mill - Stroud in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stroud District Council. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their community-driven approach.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for housing officers, like how you’d handle tenant issues or manage rent accounts. The more comfortable you are, the better you’ll shine during the real deal!
✨Tip Number 3
Show your passion! When you’re chatting with the hiring manager, let your enthusiasm for helping people come through. Share stories about how you’ve made a difference in previous roles. They want to see that you genuinely care about the community and the tenants you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to Michelle Elliott. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen and professional – just the kind of attitude they’re looking for!
We think you need these skills to ace Housing Officer - Ebley Mill - Stroud in Hampshire
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see that you genuinely care about making a positive difference in people's lives, so share any relevant experiences that highlight your passion for housing and community support.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We’re looking for strong tenancy management and customer service skills, so don’t be shy about showcasing those!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and helps us keep track of your application. Plus, it shows you’re keen to join our community-driven team!
How to prepare for a job interview at Stroud District Council
✨Know Your Stuff
Make sure you brush up on housing legislation and tenancy management. Familiarise yourself with the key issues facing tenants in Stroud, as well as the specific challenges that come with social housing. This will show your passion and understanding of the role.
✨Show Your People Skills
As a Housing Officer, you'll be working closely with residents. Prepare examples of how you've successfully resolved tenant issues or improved community relations in the past. Highlight your customer service experience and your proactive approach to problem-solving.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face on the job. Think about how you would handle difficult conversations with tenants or manage conflicts within the community. Practising these scenarios can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, the council's future plans, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.