At a Glance
- Tasks: Join our Housing Advice Team to help prevent homelessness and support those in need.
- Company: Stroud District Council, committed to community welfare and diversity.
- Benefits: Competitive salary, excellent pension, flexible working, and employee wellbeing initiatives.
- Other info: Be part of a dynamic, green community with exciting career opportunities.
- Why this job: Make a real difference in people's lives while shaping the future of local government.
- Qualifications: Experience in housing advice, strong communication skills, and knowledge of relevant housing laws.
The predicted salary is between 33699 - 33699 £ per year.
Stroud District Council is looking for an enthusiastic person with a commitment to helping the public to join our Housing Advice Team. This is a key post in a busy team delivering the Council’s housing advice and homelessness functions. The Housing Advice Team has an impressive record of preventing homelessness and we are looking for candidates to help build on our success.
The purpose of this role is principally focused on homelessness relief and final duty decisions, in accordance with the Housing Act 1996 and the Homelessness Reduction Act 2017; including the booking of interim and temporary accommodation and helping customers access a range of housing solutions and outcomes.
About you
You’ll have experience of working in a similar role and will be passionate and enthusiastic about helping people in housing need. You will have worked within a front-line role previously and be able to deliver exceptional customer service whilst working under pressure. Knowledge of the Housing Act and the Homelessness Reduction Act is essential for this role.
The successful candidate will be part of a busy team dealing with all aspects of homelessness, housing advice and managing the housing register (HomeseekerPlus). The successful candidate will be able to demonstrate experience in the following:
- Experience of dealing with people in difficult situations
- A knowledge of the Housing Act 1996 as amended Part VI allocations and Part VII homelessness
- Experience of working in the housing profession
- Good organisational and time management skills
- High standards of written and verbal communication skills
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Salary: GBP 33,699 per annum (pay award pending)
Package: Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer
Contractual hours: 37
Basis: Permanent
Housing Advice Officer - Ebley Mill - Stroud in Dursley employer: Stroud District Council
Stroud District Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its Housing Advice Team. With a strong commitment to employee wellbeing, flexible working arrangements, and opportunities for professional growth, the Council empowers its staff to make a meaningful impact in the community while enjoying a dynamic and collaborative culture. Join us at Ebley Mill in Stroud, where you can contribute to innovative housing solutions in a vibrant and environmentally conscious district.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advice Officer - Ebley Mill - Stroud in Dursley
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing advice and homelessness. Practise your responses, focusing on your experience and how it aligns with the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've made a difference in people's lives through your work. This will highlight your commitment and enthusiasm for the Housing Advice Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits that come with joining our fantastic team at Stroud District Council.
We think you need these skills to ace Housing Advice Officer - Ebley Mill - Stroud in Dursley
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for helping people shine through in your application. We want to see that you genuinely care about making a difference in housing advice and homelessness relief.
Highlight Relevant Experience:Make sure to showcase any previous experience in similar roles. We’re looking for candidates who have dealt with challenging situations and can demonstrate their knowledge of the Housing Act and Homelessness Reduction Act.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate good communication skills, so make sure your written words reflect that. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity with Stroud District Council.
How to prepare for a job interview at Stroud District Council
✨Know Your Housing Acts
Make sure you brush up on the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the framework of the role and can apply it in real situations.
✨Show Your Passion for Helping Others
During the interview, share specific examples of how you've helped people in difficult housing situations before. This will demonstrate your commitment to the role and your ability to empathise with clients facing challenges.
✨Demonstrate Your Customer Service Skills
Prepare to discuss scenarios where you provided exceptional customer service, especially under pressure. Highlight your communication skills and how you managed to resolve issues effectively while maintaining a positive experience for the client.
✨Organisational Skills Matter
Be ready to talk about how you manage your time and organise your workload. The role involves juggling multiple cases, so showcasing your organisational strategies will reassure the interviewers that you can handle the demands of the job.
