Housing Officer X 2 - Ebley Mill - Stroud in Cornwall

Housing Officer X 2 - Ebley Mill - Stroud in Cornwall

Cornwall Full-Time 33699 - 33699 £ / year (est.) Home office (partial)
Stroud District Council

At a Glance

  • Tasks: Connect with tenants and support them in building successful tenancies.
  • Company: Join Stroud District Council, a community-driven and dynamic organisation.
  • Benefits: Enjoy a competitive salary, excellent pension, flexible working, and wellbeing support.
  • Other info: Be part of shaping the future of local government in a supportive team.
  • Why this job: Make a positive impact in people's lives while working in a vibrant community.
  • Qualifications: Experience in housing management and a passion for customer service.

The predicted salary is between 33699 - 33699 £ per year.

We have two positions available: 1 X full time, permanent. 1 X full time, temporary maternity cover, up to 12 months.

Stroud District Council is on the lookout for a passionate, people‑focused Housing Officer who’s ready to jump into a role where no two days are ever the same! If you thrive in a dynamic environment, love solving problems, and enjoy connecting with people, this could be your perfect next step.

As a key member of our Housing Team, you’ll be right at the heart of our communities - working directly with tenants across the district to help them build successful, sustainable tenancies. You’ll be the friendly face and trusted point of contact for your patch, supporting residents with everything from managing rent accounts to keeping our estates safe, welcoming, and vibrant places to live.

We’d love to hear from you if you’re an experienced housing professional who brings:

  • Strong tenancy management and enforcement experience within social housing
  • A solid understanding of housing legislation and the regulatory framework
  • Energy, enthusiasm and a real passion for delivering brilliant customer services
  • A proactive, solution-focused mindset – someone who loves to take initiative and make things happen
  • A CIH qualification (or you’re working towards one) or extensive housing/income management experience.

Most importantly, we’re looking for someone who cares - someone who wants to make a positive difference in people’s lives and contribute to a supportive, forward‑thinking team.

If this role feels like your next adventure and you’re excited to join an ambitious, friendly, and community‑driven team, we’d love to hear from you! For an informal chat or more information, get in touch with Stuart Pattison, Head of Tenant Relationships.

CLOSING DATE: 23rd August 2026

INTERVIEW DATE: 3rd September 2026

In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. We welcome applications from neurodivergent candidates and value the diverse lived experiences they bring.

We recognise the wide range of cognitive strengths that contribute to delivering high-quality services. We are committed to ensuring that every applicant can participate fully and fairly in our recruitment process. To support this, we offer workplace adjustments at every stage. Please let us know if you have any additional requirements as we are here to help create a positive, inclusive, and equitable experience for all.

Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.

Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website: Stroud District – The Natural Place.

Region:

Location: Ebley Mill - Stroud

Salary: GBP 33,699 per annum (pay award pending)

Package: Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our website.

Contractual hours: 37

Basis: Permanent

Housing Officer X 2 - Ebley Mill - Stroud in Cornwall employer: Stroud District Council

Join us at Ebley Mill in Stroud as a Communication & Engagement Officer, where your creativity and passion for impactful communication will thrive. We offer a supportive work culture that values diversity and inclusion, alongside excellent benefits such as a flexible working scheme, hybrid working options, and a strong pension plan. This role not only allows you to make a meaningful difference in the community but also provides opportunities for personal and professional growth within a dynamic local government environment.

Stroud District Council

Contact Details:

Stroud District Council Recruitment Team

We think you need these skills to ace Housing Officer X 2 - Ebley Mill - Stroud in Cornwall

Tenancy Management
Housing Legislation Knowledge
Customer Service Skills
Problem-Solving Skills
Proactive Mindset
CIH Qualification or Housing Management Experience
Communication Skills