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- Tasks: Connect with tenants and support them in building successful tenancies.
- Company: Stroud District Council, a community-driven organisation making a positive impact.
- Benefits: Competitive salary, excellent pension, flexible working, and employee wellbeing initiatives.
- Other info: Join a supportive team and help shape the future of local government.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Experience in housing management and a passion for customer service.
The predicted salary is between 33699 - 33699 £ per year.
Stroud District Council is on the lookout for a passionate, people‑focused Housing Officer who’s ready to delve into a role where no two days are ever the same!
If you thrive in a fast-paced but supportive environment, love solving problems, and enjoy connecting with people, this could be your perfect next step.
As a key member of our Housing Team, you’ll be right at the heart of our communities - working directly with tenants across the district to help them build successful, sustainable tenancies. You’ll be the friendly face and trusted point of contact for your patch, supporting residents with everything from managing rent accounts to keeping our estates safe, welcoming, and vibrant places to live.
About You
We’d love to hear from you if you’re an experienced housing professional who brings:
- Strong tenancy management and enforcement experience within social housing
- A solid understanding of housing legislation and the regulatory framework
- Energy, enthusiasm and a real passion for delivering brilliant customer services
- A proactive, solution-focused mindset – someone who loves to take initiative and make things happen
- A CIH qualification (or you’re working towards one) or extensive housing/income management experience.
Most importantly, we’re looking for someone who cares - someone who wants to make a positive difference in people’s lives and contribute to a supportive, forward‑thinking team.
If this role feels like your next adventure and you’re excited to join an ambitious, friendly, and community‑driven team, we’d love to hear from you!
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Housing Officer - Ebley Mill - Stroud in Cornwall employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Ebley Mill - Stroud in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stroud District Council. Understand their values and recent projects. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Housing Officer. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Be yourself! When you’re chatting with the recruiting manager, let your personality shine through. They want to see the real you, so don’t be afraid to share your passion for helping others and making a difference in the community.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Housing Officer position.
We think you need these skills to ace Housing Officer - Ebley Mill - Stroud in Cornwall
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about making a positive difference in people's lives and that you're excited about joining our community-driven team.
Tailor Your Experience: Make sure to highlight your relevant experience in tenancy management and housing legislation. We’re looking for someone who can hit the ground running, so connect your past roles to what we do here at Stroud District Council.
Be Personable: Remember, this role is all about connecting with people! Use a friendly tone in your application to reflect your ability to build relationships with tenants. We want to know how you can be that trusted point of contact for our community.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Stroud District Council
✨Know Your Stuff
Make sure you brush up on housing legislation and tenancy management. Familiarise yourself with the key issues facing social housing today, as well as the specific challenges in Stroud. This will show that you're not just passionate but also knowledgeable about the role.
✨Show Your People Skills
As a Housing Officer, you'll be working closely with tenants. Prepare examples of how you've successfully resolved conflicts or built relationships in previous roles. Highlight your customer service experience and how you’ve made a positive impact on people's lives.
✨Be Solution-Focused
Demonstrate your proactive mindset by preparing to discuss specific instances where you took the initiative to solve problems. Think about challenges you've faced in housing management and how you turned them into opportunities for improvement.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the team dynamics, the council's future plans, or how they measure success in the role. It shows your genuine interest and helps you assess if this is the right fit for you.