At a Glance
- Tasks: Coordinate customer contacts and manage responsive repairs for our Property Care Team.
- Company: Join Stroud District Council, a dynamic and community-focused local authority.
- Benefits: Enjoy a competitive salary, excellent pension, flexible working, and employee wellbeing support.
- Other info: We value diversity and welcome applications from all backgrounds, including neurodivergent candidates.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Experience in administration, data analysis, and strong communication skills are essential.
The predicted salary is between 28598 - 28598 £ per year.
We are seeking an enthusiastic individual, who is organised and has an attention to detail, is adaptable and committed to delivering excellent customer service.
You will be providing support for the Property Care Team in our busy call centre who take between 150 and 300 calls per day, by handling and managing customer contacts for our Responsive Repair Service.
Stroud District Council owns and manages over 5000 homes across Stroud District and our management systems form the foundation upon which the rest of the business is built and forms an essential strand of the fabric of business critical information. This role will co-ordinate across multiple systems and operational teams to ensure we capture all responsive repairs in the maintenance of our properties.
You will ideally have experience of providing a similar role and have a background in construction or data analysis and have strong administration skills. You will also have experience in:
- Information systems and databases - NEC and Keystone knowledge is a distinct advantage
- Excellent skills and experience using Microsoft Access and Excel
- Strong attention to detail
- Ability to work to strict deadlines
- Excellent written and oral communication skills
We are particularly interested in applicants who have experience of working within a local authority or social housing environment. A full UK driving licence and access to a vehicle for work purposes is essential, and you’ll need to demonstrate a real passion to provide excellent customer service.
For an informal discussion, please contact Joanne White, Asset Information and Support Officer by email.
CLOSING DATE: 28th June 2026
INTERVIEW DATE: 8th July 2026
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you’ll be part of shaping an exciting new chapter for local government.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientations, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. We welcome applications from neurodivergent candidates and value the diverse lived experiences they bring.
We recognise the wide range of cognitive strengths that contribute to delivering high-quality services. We are committed to ensuring that every applicant can participate fully and fairly in our recruitment process. To support this, we offer workplace adjustments at every stage. Please let us know if you have any additional requirements as we are here to help create a positive, inclusive, and equitable experience for all.
Responsible recruitment practices for safeguarding are in place within the Council’s HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Location: Littlecombe Depot - Dursley
Salary: GBP 28,598 per annum (pay award pending)
Package: Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer.
Contractual hours: 37
Basis: Permanent
Resource Planner - Littlecombe Depot - Dursley in Calcot employer: Stroud District Council
Stroud District Council is an exceptional employer, offering a supportive and inclusive work environment at the Littlecombe Depot in Dursley. With a strong commitment to employee wellbeing, flexible working arrangements, and a focus on professional growth, we empower our staff to thrive while serving our vibrant community. Join us in shaping the future of local government and enjoy a rewarding career that reflects the diversity and dynamism of Stroud District.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Planner - Littlecombe Depot - Dursley in Calcot
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Stroud District Council and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Stroud District Council!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Stroud District Council keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Resource Planner - Littlecombe Depot - Dursley in Calcot
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Stroud District Council:This is your chance to really connect with the team at Stroud District Council. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Stroud District Council
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Stroud District Council.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Stroud District Council that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Stroud District Council. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
