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- Tasks: Support the Investment Team and enhance customer service in a dynamic housing environment.
- Company: Join a forward-thinking local authority committed to community and employee wellbeing.
- Benefits: Enjoy a competitive salary, excellent pension, flexible working, and a focus on employee wellbeing.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of shaping the future of local government while making a real impact in your community.
- Qualifications: Experience in administration, data analysis, and strong communication skills are essential.
The predicted salary is between 28598 - 28598 £ per year.
Fixed term Contract: 12 months
We are seeking an enthusiastic individual, who is organised and has an attention for detail, is adaptable, and committed to delivering excellent customer service. You will be providing support to the Investment Team along with the wider functions within Tenant Services. Tenant Services owns and manages over 5000 homes across Stroud District, and our Asset Management systems form the foundation upon which the rest of the business is built and forms an essential strand of the fabric of business-critical information.
You will ideally have experience of providing a similar role and have a background in construction or data analysis and have strong administration skills. You will also have experience in:
- Information systems and databases - Northgate and Keystone knowledge is a distinct advantage
- Excellent skills and experience using Microsoft Access and Excel
- Strong attention to detail
- Ability to work to strict deadlines
- Excellent written and oral communication skills
We are particularly interested in applicants who have experience of working within a local authority or social housing environment. A full UK driving licence and access to a vehicle for work purposes is essential, and you'll need to demonstrate a real passion to provide excellent customer service.
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. Joining us now means you'll be part of shaping an exciting new chapter for local government. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council's HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It's green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
Salary: GBP 28,598 per annum (pay award pending)
Package: Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer
Contractual hours: 37
Basis: Temporary
Housing Contracts Assistant (Temporary) - Ebley Mill - Stroud in Barrow in Furness employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Contracts Assistant (Temporary) - Ebley Mill - Stroud in Barrow in Furness
✨Tip Number 1
Get to know the company! Research Stroud District and its values. When you understand what makes them tick, you can tailor your conversations and show how you fit right in.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to housing contracts and customer service. We want you to shine, so think about examples from your past that showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Ebley Mill.
We think you need these skills to ace Housing Contracts Assistant (Temporary) - Ebley Mill - Stroud in Barrow in Furness
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're genuinely excited about the role and how you can contribute to our team at Ebley Mill.
Tailor Your Experience: Make sure to highlight any relevant experience you have in housing, construction, or data analysis. We’re looking for someone who can hit the ground running, so connect your past roles to what we do here.
Be Detail-Oriented: Since attention to detail is key for this position, double-check your application for any typos or errors. We appreciate a polished submission that reflects your organisational skills.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and helps us keep track of all applicants efficiently.
How to prepare for a job interview at Stroud District Council
✨Know Your Stuff
Make sure you brush up on your knowledge of housing contracts and the specific systems mentioned in the job description, like Northgate and Keystone. Familiarity with these tools will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it’s through data analysis or managing contracts, having concrete examples will help you stand out.
✨Communicate Clearly
Excellent written and oral communication skills are a must. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to demonstrate your interest and engagement.
✨Emphasise Customer Service
This position is all about delivering excellent customer service. Think of times when you've gone above and beyond for a customer or client, and be ready to share those stories. Showing your passion for helping others will resonate well with the interviewers.