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- Tasks: Manage daily operations at a vibrant leisure facility and ensure customer satisfaction.
- Company: Join a dynamic team at Active Lifestyles Stroud, located in beautiful Stratford Park.
- Benefits: Enjoy a competitive salary, excellent pension scheme, and employee wellbeing offers.
- Other info: Flexible hours with ongoing training and development opportunities.
- Why this job: Kickstart your career in leisure management and make a positive impact on the community.
- Qualifications: Passion for fitness and leisure, with strong communication and problem-solving skills.
The predicted salary is between 28598 - 28598 £ per year.
Active Lifestyles Stroud is a vibrant leisure facility set in the heart of the beautiful Stratford Park. We are excited to be recruiting a motivated, enthusiastic Duty Manager to join our friendly and committed team.
This is a fantastic opportunity for someone who is passionate about the leisure and fitness industry and enjoys working with people. Whether you are looking to take your first steps into leisure management or you are an experienced professional seeking a fresh challenge, we would love to hear from you.
As Duty Manager, you will play a key role in the day-to-day operation of the centre, ensuring our customers enjoy a safe, welcoming and well-managed environment. The centre operates 7 days a week, from 6.00am to 10.00pm, so flexibility is essential. You will be required to work a rota covering early mornings, evenings and weekends as needed.
Key Responsibilities
- Opening and closing the centre
- Ensuring the health, safety and wellbeing of staff and customers during your shift
- Handling customer enquiries, feedback and concerns professionally
- Managing and resolving operational issues as they arise
- Supporting the smooth running of the facility at all times
Full training will be provided for the successful candidate.
Ongoing Development
We are committed to supporting your growth and development. You will have access to ongoing training and opportunities to gain experience across different areas of the business, helping you build a rewarding career within leisure services.
Additional Information
This post is subject to an enhanced Disclosure and Barring Service (DBS) check. For an informal discussion about the role, please contact Helen Bailey.
In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you'll be part of shaping an exciting new chapter for local government. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.
Responsible recruitment practices for safeguarding are in place within the Council's HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.
Stroud District has an energy unlike any other place. It's green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious.
To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website: Stroud District – The Natural Place.
Salary: GBP 28,598 per annum (pay award pending)
Package: Excellent pension scheme - Employee Wellbeing Offer
Contractual hours: 37
Basis: Permanent
Duty Manager - Active Lifestyles - Stroud in Barrow in Furness employer: Stroud District Council
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Active Lifestyles - Stroud in Barrow in Furness
✨Tip Number 1
Get to know the facility! Before your interview, take a stroll around Active Lifestyles Stroud. Familiarise yourself with the layout and services offered. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for the interview process. It’s all about making those connections!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've handled customer feedback or resolved operational issues. We want to see how you think on your feet, so be ready to share those stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Active Lifestyles Stroud. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Duty Manager - Active Lifestyles - Stroud in Barrow in Furness
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure and fitness industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a welcoming environment for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Duty Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back on showcasing your achievements!
Be Professional Yet Friendly: In your cover letter, strike a balance between professionalism and friendliness. We’re a committed team, and we want to know that you can handle customer enquiries with a warm approach while maintaining a professional attitude.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Stroud District Council
✨Know the Facility Inside Out
Before your interview, take some time to research Active Lifestyles Stroud. Familiarise yourself with their services, opening hours, and any recent news or events. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your People Skills
As a Duty Manager, you'll be working closely with both staff and customers. Prepare examples of how you've successfully handled customer enquiries or resolved conflicts in the past. Highlighting your communication skills will demonstrate that you're the right fit for this people-focused role.
✨Flexibility is Key
Since the centre operates seven days a week, be ready to discuss your availability and willingness to work varied shifts. Emphasising your flexibility will reassure the interviewers that you can meet the demands of the job.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team culture, training opportunities, or future developments at the facility. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.