Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help grocery retailers maximise value from innovative retail technology solutions.
- Company: Leading contractor in smart grocery retail tech with a collaborative culture.
- Benefits: Inclusive workplace, opportunities for growth, and hands-on experience with cutting-edge technology.
- Why this job: Be the go-to expert in transforming grocery shopping experiences with smart solutions.
- Qualifications: Experience in retail operations or tech, strong communication skills, and a customer-focused mindset.
- Other info: Dynamic role with travel across the UK & Ireland and excellent career development opportunities.
The predicted salary is between 28800 - 48000 £ per year.
StrongPoint ALS is a leading main contractor specialising in smart grocery retail technology. We partner with some of the largest retailers in the UK and Ireland, focusing on delivering nationwide rollouts of the latest retail technology and complete store fit-outs. As part of the StrongPoint Group, we contribute to making shops smarter and improving shopping experiences through innovative products and services.
We are seeking a Solution Expert to join our UK & Ireland Product team. You will work closely with Account Managers to help grocery retailers adopt and get maximum value from StrongPoint solutions, including order picking software, Q-commerce collection lockers, and smart vending. This role blends pre-sales consultancy, solution design, and hands-on enablement.
You will be the go-to expert for questions like:
- Can your solution support this process?
- How should we integrate this into our store operations?
- How should we staff and run this in practice?
- Can we customize this interface?
You will also:
- Collaborate with European technology teams to unlock solution potential.
- Work with the Head of Product to gather customer feedback, prioritise UK/Ireland requirements, and propose enhancements.
- Stay up to date on market trends and identify opportunities for new tech partnerships.
Key Responsibilities
- Support sales by identifying upsell/cross-sell opportunities, contributing to proposals and RFPs, and attending key meetings as a product expert.
- Advise customers on StrongPoint products, translating needs into practical solutions.
- Deliver tailored product demos, proof-of-concepts, and pilots.
- Support implementation and training to ensure smooth transitions from pilot to live operations.
- Maintain internal documentation, playbooks, and best practices for UK & Ireland.
- Prioritise local product requirements and trials, feeding structured feedback into the product roadmap.
- Monitor grocery retail trends, competitor offerings, and emerging fulfilment models.
Candidate Requirements
- Experience in grocery/retail operations or retail tech/SaaS.
- Strong understanding of day-to-day store operations, ideally including online grocery/click & collect/home delivery.
- Some product owner/manager experience, working with development teams.
- Comfortable discussing technical integrations and operational realities.
- Excellent communication and customer-facing skills.
- Experienced in cross-functional collaboration.
- Organised, structured, and able to manage multiple stakeholders.
- Willing to travel across the UK & Ireland.
- Pre-sales, solution consultant, or product specialist experience.
- Hands-on experience with order picking, lockers, smart vending, or store systems (POS, ERP, WMS, e-commerce).
- Familiarity with basic analytics for productivity and performance monitoring.
Personal Qualities
- Customer-focused, pragmatic, and solution-oriented.
- Curious, adaptable, and fast-learning.
- Collaborative, and willing to roll up sleeves.
We are proud to offer equal opportunities and are committed to creating an inclusive and supportive workplace. If this sounds like a good fit for you or someone you know, please get in touch to discuss the role.
Solution Expert in Birmingham employer: StrongPoint ALS
Contact Detail:
StrongPoint ALS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Expert in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the grocery retail tech space, especially those who work at StrongPoint or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your expertise! Prepare to discuss how your experience aligns with the role of Solution Expert. Think about specific examples where you've solved problems or improved processes in retail operations – this will make you stand out.
✨Tip Number 3
Get hands-on! If you can, try to get familiar with the latest retail technologies or even take part in relevant workshops. This not only boosts your knowledge but also shows your commitment to staying ahead in the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the StrongPoint team and contributing to smarter shopping experiences.
We think you need these skills to ace Solution Expert in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in grocery retail operations or retail tech. We want to see how your skills align with the role of Solution Expert, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills: As a Solution Expert, you'll be interacting with various stakeholders. Use your application to demonstrate your excellent communication skills. Share examples of how you've successfully collaborated with teams or advised customers in the past.
Highlight Your Technical Know-How: Don’t forget to mention any hands-on experience you have with order picking, smart vending, or other relevant technologies. We’re looking for someone who can discuss technical integrations comfortably, so let us know what you’ve worked on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StrongPoint!
How to prepare for a job interview at StrongPoint ALS
✨Know Your Solutions Inside Out
As a Solution Expert, you'll need to be the go-to person for StrongPoint's products. Make sure you understand the ins and outs of order picking software, Q-commerce collection lockers, and smart vending. Prepare to discuss how these solutions can be integrated into store operations and how they can enhance customer experiences.
✨Showcase Your Retail Knowledge
Demonstrate your understanding of grocery retail operations during the interview. Be ready to talk about current trends, competitor offerings, and how emerging technologies can impact the industry. This will show that you're not just familiar with the products but also the environment in which they'll be used.
✨Prepare for Technical Discussions
Since the role involves discussing technical integrations, brush up on your knowledge of systems like POS, ERP, and WMS. Be prepared to answer questions about how these systems work together and how you would approach integrating StrongPoint solutions into existing store operations.
✨Highlight Your Collaborative Spirit
This role requires working closely with Account Managers and European technology teams. Share examples from your past experiences where you've successfully collaborated across functions. Emphasise your ability to communicate effectively and manage multiple stakeholders, as this will be crucial for success in the position.