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- Tasks: Maintain and service cutting-edge retail systems across the UK and ROI.
- Company: Strongpoint ALS, a leader in innovative shopfitting solutions.
- Benefits: Full training provided, flexible working hours, and travel opportunities.
- Why this job: Join a dynamic team and make a real impact in the retail sector.
- Qualifications: Mechanical or electrical skills; adaptability and teamwork are key.
- Other info: Exciting career growth with a commitment to equality and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Strongpoint ALS is a leading provider of shopfitting and product solutions, delivering projects at pace across the ROI and UK. We are committed to operational excellence, innovation, and building high-performing teams to support our continued growth. We partner with a variety of clients in the retail sector performing both electrical and mechanical service and maintenance of a wide range of equipment including the fit-out, refurbishment and installation of checkouts, tills and cash tube along with any required groundwork and installation of external third-party lockers and reverse vending machines.
Due to continued growth and expansion, we are actively recruiting for a number of Electrical, Mechanical or Multiskilled Regional Service Engineers to support our operations throughout the UK. The successful candidate will need to be flexible with work locations and be prepared to work at site locations, often including overnight stays and rotational weekend cover. Full product training will be provided. As part of our team of Regional Engineers, you will ensure the smooth operation and maintenance of systems such as Cash Tube, Ven Safe, Autostore, DRS, ESL, Self Checkouts, Checkouts, and Lockers. Your role includes planned maintenance, responding to call-outs, supporting any additional products the company may introduce, providing accurate reporting upon site visits, and any other tasks the business requires.
Key Responsibilities and Duties
- Planned Maintenance
- Execute scheduled maintenance for all assigned systems.
- Conduct regular inspections where necessary to prevent system failures.
- Update maintenance logs and reports.
- Callouts
- Respond promptly to system malfunctions or failures.
- Diagnose issues and perform necessary repairs.
- Collaborate with team members to resolve complex problems.
- System Management
- Monitor performance metrics and suggest improvements.
- Implement upgrades and modifications as needed.
- Ensure all systems comply with safety and operational standards.
- Cross-Functional Support
- Assist other business units with technical needs as required.
- Provide training and support to staff on system functionalities.
- Adaptability
- Be prepared to support any additional products introduced by the company.
- Accurate Reporting
- Document all site visits with detailed reports.
- Communicate findings and actions to relevant stakeholders.
- Ensure transparency and accuracy in all reporting activities.
Working Hours
Sunday to Thursday nights and Monday to Friday. Flexibility is required to support project schedules, including occasional evening, overnight or weekend work. All work arrangements comply with UK Working Time Regulations.
Additional Information
The role will require travel to customer sites within the UK and ROI. Applicants must have the right to work in the UK. Employment may be subject to relevant background checks where required.
Equality & Inclusion
We are committed to equal opportunities and welcome applications from all suitably qualified candidates. Selection decisions are based on merit, skills and business requirements.
Regional Service Engineer - Mechanical / Electrical in Birmingham employer: StrongPoint ALS
Contact Detail:
StrongPoint ALS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Engineer - Mechanical / Electrical in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews! Research Strongpoint ALS and understand their projects and values. We want to see that you’re genuinely interested in what we do, so come armed with questions that show you’ve done your homework.
✨Tip Number 3
Show off your skills! If you have any relevant experience or projects, be ready to discuss them in detail. We love hearing about how you’ve tackled challenges in the past, especially if they relate to electrical or mechanical systems.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at Strongpoint ALS.
We think you need these skills to ace Regional Service Engineer - Mechanical / Electrical in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Service Engineer role. Highlight your mechanical and electrical skills, and any relevant experience in maintenance or service roles. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your flexibility and willingness to travel, as these are key for us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with solutions, especially in high-pressure situations like system malfunctions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Strongpoint ALS!
How to prepare for a job interview at StrongPoint ALS
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, like Cash Tube and Self Checkouts. Being able to discuss your experience or knowledge about these systems will show that you're serious about the role and understand what’s required.
✨Flexibility is Key
Since the role requires flexibility with work locations and hours, be prepared to discuss your availability. Share examples of how you've adapted to changing schedules or worked in different environments in the past.
✨Showcase Problem-Solving Skills
Prepare to talk about times when you've diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to think on your feet and collaborate with others.
✨Emphasise Communication
Effective reporting and communication are crucial in this role. Be ready to explain how you document your work and communicate findings to stakeholders. Mention any tools or methods you use to ensure transparency and accuracy in your reporting.