At a Glance
- Tasks: Manage and improve business systems, optimising processes and delivering measurable improvements.
- Company: Join Strongdor, a rapidly expanding leader in manufacturing known for innovation and excellence.
- Benefits: Enjoy competitive pay, health plans, extra holiday options, and a great team culture.
- Other info: Dynamic role with opportunities for career development and a supportive work environment.
- Why this job: Make a real impact by adopting modern tools and improving workflows across the company.
- Qualifications: Experience in managing business systems and a strong problem-solving mindset required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Strongdor Head Office, Morecambe (fully on site). Must hold UK driving license due to travel between local sites.
Who Are Strongdor? Strongdor are a rapidly expanding, leading manufacturing company that prides itself on delivering high-quality products and exceptional customer service. We have established ourselves as a trusted name in the market, known for our innovation, reliability and commitment to excellence. At Strongdor, we are experiencing significant growth and are now recruiting a Business Systems Specialist to join our IT Team.
About the role: We’re looking for a Business Systems Specialist to take ownership of how our business uses systems and tools, ensuring they are effective, well-managed, and continuously improved. This is a hands-on, business-facing role working across multiple systems. You will work directly with users across the company to improve processes, optimise systems, and deliver real, measurable improvements. You’ll also play a key role in helping us adopt modern tools, including AI solutions such as Microsoft 365 Copilot, in a practical, structured way.
What you’ll be doing:
- Manage and improve a range of business systems used across departments
- Act as the go-to person for system-related queries and improvements
- Ensure systems are well-structured, efficient, and fit for purpose
- Collaborate with teams to understand how they use systems, identifying inefficiencies and deliver practical improvements
- Support users with guidance, training, and best practice
- Streamline workflows across tools like Smartsheet, SharePoint, and others
- Reduce duplication and improve consistency across systems
- Support upgrades, integrations, and system changes
- Work with external suppliers where needed
- Provide day-to-day support for ERP users (non-development)
- Assist with IT support and help cover the service desk if required
- Help ensure our data is accurate, consistent, and reliable
- Work with teams to improve how data is captured and used
- Help roll out AI tools such as Microsoft 365 Copilot
- Identify where AI can improve productivity and efficiency
- Support users with practical guidance on using AI effectively
What we’re looking for:
- Experience supporting or managing business systems or applications
- A strong problem-solving mindset
- Experience working directly with users/stakeholders
- The ability to deliver improvements, not just suggest them
- Broad IT knowledge (rather than deep specialisation in one tool)
You’ll stand out if:
- Have improved processes through systems or technology
- Have worked across multiple systems in a business environment
- Are comfortable balancing support work with improvement projects
- Have an interest in how AI tools can improve ways of working
This role isn’t for you if:
- You prefer purely analytical roles without delivering changes
- You avoid working directly with users
- You prefer focusing on a single system or technology
- You’re looking for a purely IT support role
Hours of work: Monday to Friday 7:30am to 4:30pm, with the exception of Wednesday which is 7:00am to 4:00pm.
Why Join Strongdor?
- Discretionary bonus scheme paid quarterly
- Health cash plan
- Annual leave purchase scheme – Purchase up to 5 extra holiday days per year
- Increased holiday days with length of service
- Enhanced Maternity and Paternity pay with length of service
- A birthday ‘spin the wheel’ with gifts up to £100 in value
- Opportunity for career development
- Cycle to work scheme
- Auto enrolment pension scheme (potential for Additional Voluntary Contributions (AVC) via salary sacrifice)
- Access to a company funded Employee Assistance Programme
- Real Living Wage Accredited
- Great team culture with frequent staff events and company lunches
- Secure on-site parking
- Branded workwear allocation each year
Business Systems Specialist in Lancaster employer: Strongdor Ltd
Strongdor is an exceptional employer located in Morecambe, Lancashire, offering a dynamic work environment where innovation and employee growth are at the forefront. With a strong commitment to employee well-being, we provide a range of benefits including a discretionary bonus scheme, enhanced maternity and paternity pay, and opportunities for career development, all within a supportive team culture that values collaboration and continuous improvement. Join us to be part of a rapidly expanding company that not only prioritises high-quality products but also invests in the personal and professional growth of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Specialist in Lancaster
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Strongdor Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Strongdor Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Strongdor Ltd!
✨Direct Apply to Strongdor Ltd
Let's not forget to apply directly through the Strongdor Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Business Systems Specialist in Lancaster
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Strongdor Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Strongdor Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Strongdor Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
