Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist overseas clients with booking hotels and tourism services across the UK and Ireland.
- Company: Join an award-winning UK inbound tour operator known for its supportive culture and career growth.
- Benefits: Enjoy unique perks like a company holiday, free travel card, and comprehensive training.
- Why this job: Be part of a positive team environment with genuine opportunities for career advancement.
- Qualifications: Experience in reservations and fluency in English; a second European language is a plus.
- Other info: Candidates will be contacted within 24 hours if successful; high staff retention due to great workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Tailor Made Reservation Agent to work for an award-winning UK inbound tour operator where you will be working with a team handling all B2B enquiries coming from overseas travel agents, tour operators, OTAs, airlines and wholesalers whose clients need help booking hotels and tourism services throughout the UK and Ireland.
As a Tailor Made Reservation Agent, you will be liaising daily with hotels, attractions, theatres, transport, guides, sightseeing companies and sporting venues - anything a tourist may want to do whilst here. Sometimes the client knows what they want to do, sometimes you will be researching ideas for them.
You will be working on the Tourplan system (full training offered) so you should be familiar with making reservations on some sort of travel system. Preference will be given to people with experience of booking hotels plus some knowledge of key tourist attractions.
This is one of our favourite clients to work with as they have such a great initial training programme plus offer genuine career opportunities. They offer a wide range of benefits including taking the whole company on a 3-day holiday every year, a free travel card after a year's service and many other unique benefits. They have the lowest turnover of staff of any company we work with due to the positive working environment they create.
A Tailor Made Reservation Agent must have reservations experience and fluency in English is essential - a 2nd European language is very useful.
Successful Tailor Made Reservation Agent candidates will be contacted within 24 hours of receipt of CV - due to the volume of CVs we receive, we only contact successful candidates.
We look forward to helping you with your career!
Reservations Agent in North West London employer: Strong Recruitment
Contact Detail:
Strong Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Agent in North West London
✨Tip Number 1
Familiarise yourself with the Tourplan system or similar reservation systems. Even if you haven't used it before, showing that you're proactive in learning about it can set you apart from other candidates.
✨Tip Number 2
Brush up on your knowledge of key tourist attractions in the UK and Ireland. Being able to suggest popular sites or hidden gems during your interview will demonstrate your passion for the role and the industry.
✨Tip Number 3
Network with professionals in the travel and tourism sector. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss your previous reservations experience in detail. Be ready to share specific examples of how you've handled B2B enquiries or worked with travel agents, as this will highlight your suitability for the position.
We think you need these skills to ace Reservations Agent in North West London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Tailor Made Reservation Agent. Highlight your relevant experience in reservations and any familiarity with travel systems.
Tailor Your CV: Customise your CV to reflect your experience in handling B2B enquiries, booking hotels, and knowledge of tourist attractions. Use specific examples that demonstrate your skills and achievements in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your ability to provide excellent customer service. Mention your fluency in English and any additional languages, as well as your enthusiasm for the training and career opportunities offered.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the reservations field.
How to prepare for a job interview at Strong Recruitment
✨Know Your Travel Systems
Familiarise yourself with various travel reservation systems, especially the Tourplan system mentioned in the job description. Being able to discuss your experience with similar systems will show your readiness for the role.
✨Research Key Attractions
Before the interview, take some time to research popular hotels and tourist attractions in the UK and Ireland. This knowledge will help you demonstrate your understanding of what clients may be looking for.
✨Showcase Your Communication Skills
As a Reservations Agent, you'll be liaising with various stakeholders. Be prepared to discuss examples of how you've effectively communicated with clients or colleagues in previous roles, especially in a B2B context.
✨Highlight Your Problem-Solving Abilities
Think of instances where you've had to think on your feet or come up with creative solutions for clients. This role requires flexibility and resourcefulness, so showcasing these skills will set you apart.
