Performance Operations Manager in London

Performance Operations Manager in London

London Full-Time 40500 - 49500 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead and optimise operations for an exciting new visitor experience in West London.
  • Company: Join a dynamic team at a major attraction set to open in 2027.
  • Benefits: Competitive salary, opportunities for growth, and a vibrant work environment.
  • Other info: Position starts mid-December; perfect for those passionate about visitor engagement.
  • Why this job: Be part of a groundbreaking project that shapes unforgettable visitor experiences.
  • Qualifications: Experience in large attractions and involvement in new openings preferred.

The predicted salary is between 40500 - 49500 £ per year.

We are seeking a Performance Operations Manager for a new visitor experience opening in West London in early 2027.

This position will be starting mid December.

Preferred candidates for this Performance Operations Manager will have experience of working within a large attraction or visitor experience and preferably been involved in a new opening which hosts a visitor experience and included a food ...

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Performance Operations Manager in London employer: Strong Recruitment

As a Customer Experience Specialist with our client, you will join a leading global company renowned for its commitment to employee satisfaction and growth. With a strong emphasis on work-life balance, a supportive home-based environment in Ireland, and opportunities for travel to exciting trade shows, this role offers a unique blend of professional development and personal fulfilment. The company's low staff turnover and cutting-edge technology further highlight its dedication to fostering a positive and rewarding workplace culture.

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Contact Details:

Strong Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Performance Operations Manager in London

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Strong Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Strong Recruitment

Don't be shy about reaching out to Strong Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Performance Operations Manager in London

Experience in Large Attractions
Visitor Experience Management
New Opening Experience
Food and Beverage Operations
Operational Management
Team Leadership
Customer Service Excellence

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Strong Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Strong Recruitment

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!