At a Glance
- Tasks: Lead operations and manage teams in the inbound tourism sector.
- Company: Leading global travel tech company with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and career development opportunities.
- Other info: Work from the London office just 4 days a month.
- Why this job: Join a dynamic team and make an impact in the travel industry.
- Qualifications: Experience in inbound tourism and team management required.
The predicted salary is between 45000 - 55000 £ per year.
Job Description
Our client is the leading global travel tech company offering software for tour operators and DMCs across 70 countries.
We are seeking an Operations Manager Europe for their European HQ in London.
As Operations Manager you will need to have experience of working within the inbound tourism sector, be client focused, have experience of managing teams and lead the European Help desk, training and client onboarding teams.
Working loosely with the European MD, your focus will be on consistent operational delivery.
Ideal Operations Manager Europe candidates will have experience of working for a European or UK inbound tour operator and understand group tour operations.
A hybrid based role, you will join the team in their London office every other Tuesday and Wednesday (ie 4 days a month) so you must live within a convenient commute.
A detailed job description will be sent to you if you have the relevant experience and we contact successful candidates within 24 hours.
We look forward to helping you with your career.
TPBN1_UKTJ
Operations Manager in London employer: Strong Recruitment
As a leading global travel tech company, we pride ourselves on fostering a dynamic and inclusive work culture that values innovation and collaboration. Our London HQ offers employees the unique advantage of working in a vibrant city while enjoying flexible hybrid working arrangements, ensuring a healthy work-life balance. With a strong focus on professional development, we provide ample opportunities for growth within the inbound tourism sector, making us an excellent employer for those looking to make a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Strong Recruitment who are looking for fresh talent for roles like Operations Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Strong Recruitment and give you a leg up for your Operations Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Operations Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Operations Manager role at Strong Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Operations Manager position at Strong Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Strong Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Strong Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Operations Manager.
How to prepare for a job interview at Strong Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Strong Recruitment.
