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- Tasks: Lead operations for a global travel tech company, managing teams and client relationships.
- Company: A leading company in guiding and travel technology with a focus on innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Why this job: Join a vibrant team and make an impact in the travel industry while utilising your language skills.
- Qualifications: Fluency in Italian and English, with experience in logistics or tourism management.
- Other info: Office-based role with flexible working hours and a focus on customer service.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a leading global company offering guiding and travel technology, group guiding systems, A1 powered translation products, audio guides in many languages to Museums, Art Galleries, attractions and visitor experiences. We require fluency in Italian and English.
We seek a Head of Operations UK & Ireland who will work closely with travel clients such as tour operators, OTAs, cruise lines, coach operators, wholesalers and many of their attraction clients.
As Head of Operations UK & Ireland you will lead and manage all operational activities, focusing on the distribution of equipment, managing a team in London and Dublin, recruiting seasonal staff, acting as a senior escalation point for operational issues and being the point of contact to key clients, handling all enquiries and bookings.
The role would suit someone with a logistics background, or from a tour operator where you have been managing an operations team. You will need to have a strong customer service background and enjoy working with the travel trade. As part of your role, you will attend trade shows and clients' meetings to account manage your key accounts.
You will need to have strong man management skills and candidates fluent in Italian will be given preference! We can only consider candidates with a proven background in the tourism and travel industry or have worked in logistics.
The role will be office based Mondays to Fridays with a choice of 8am to 4pm or 9am to 5pm. Successful candidates will be contacted within 24 hours of receipt of CV.
Head of Operations - Italian speaking in London employer: Strong Recruitment
Contact Detail:
Strong Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Italian speaking in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel and tourism industry. Attend events, trade shows, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your logistics experience and customer service background. Be ready to share specific examples of how you've managed teams or solved operational issues in the past.
✨Tip Number 3
Don’t just wait for job postings! Reach out directly to companies you admire, like ours at StudySmarter. Express your interest in working with them and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by researching the company and its clients. Understand their operations and think about how your skills can benefit them. This will help you stand out as a candidate who’s genuinely interested and ready to contribute from day one.
We think you need these skills to ace Head of Operations - Italian speaking in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in logistics and customer service, especially if you've worked with travel clients before. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Language Skills: Since fluency in Italian is a must, don’t forget to showcase your language skills prominently. Whether it’s in your CV or cover letter, let us know how you’ve used your Italian in a professional setting. We love seeing that bilingual flair!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on your relevant experiences. This will help us quickly see why you’re the right fit for the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Strong Recruitment
✨Know Your Stuff
Make sure you understand the company’s offerings, especially their guiding and travel technology. Familiarise yourself with their products like A1 powered translation tools and audio guides. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Experience
Prepare to discuss your background in logistics or operations management within the tourism and travel industry. Have specific examples ready that highlight your leadership skills and how you've successfully managed teams or resolved operational issues.
✨Brush Up on Your Languages
Since fluency in Italian is a must, practice speaking it before the interview. Be ready to switch between English and Italian if asked, as this will demonstrate your language proficiency and adaptability in a professional setting.
✨Engage with the Travel Trade
Be prepared to talk about your experience attending trade shows and managing key accounts. Share insights on how you’ve built relationships with clients and handled enquiries, as this role heavily involves client interaction and customer service.