Head of Tour Operations

Head of Tour Operations

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team managing tour operations and special interest itineraries.
  • Company: Join a thriving European inbound tour operator focused on youth and cultural education.
  • Benefits: Enjoy a supportive work environment with opportunities for growth and development.
  • Why this job: Be part of an expanding company making a positive impact in the travel industry.
  • Qualifications: Experience in tour operations and strong leadership skills are essential.
  • Other info: This is an office-based role with a chance to shape the future of tour operations.

The predicted salary is between 43200 - 72000 £ per year.

Our client is a major special interest, youth and cultural/education European inbound tour operator working closely with the USA market. Established for many years, due to growth they are seeking a Head of Tour Operations.

A varied role, you will be managing a team who handle all the tour quotations, research into complicated special interest itineraries, operations and liaison with all the European suppliers such as hotels, transport, venues, attractions, restaurants and guides.

As Head of Tour Operations you will be working closely with your overseas clients and nurturing relationships with existing industry partners and clients. The company have consistently grown prior and since COVID and are currently on an expansion plan. The Head of Tour Operations is a newly created role and will report direct to the MD.

Head of Tour Operations must have group operational experience with a tour operator and good man management skills as you will be heavily involved in future recruitment and ongoing training and motivation of the team.

Please note, this is an office based role.

Head of Tour Operations employer: Strong Recruitment

As a leading inbound tour operator with a strong focus on special interest, youth, and cultural education, our company offers an exceptional work environment in a vibrant European location. We pride ourselves on fostering a collaborative culture that encourages professional growth and development, providing ample opportunities for team members to enhance their skills and advance their careers. With a commitment to employee well-being and a dynamic expansion plan, joining us as the Head of Tour Operations means being part of a forward-thinking team dedicated to creating memorable experiences for our clients.
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Contact Detail:

Strong Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Tour Operations

✨Tip Number 1

Network with professionals in the tour operations industry. Attend relevant events or join online forums where you can connect with others who have experience in managing tour operations, as they may provide insights or even referrals.

✨Tip Number 2

Research the company thoroughly. Understand their values, mission, and the specific markets they serve. This knowledge will help you tailor your conversations and demonstrate your genuine interest during interviews.

✨Tip Number 3

Prepare to discuss your previous experiences in managing teams and operations. Be ready to share specific examples of how you've successfully handled challenges in tour operations, as this will showcase your suitability for the role.

✨Tip Number 4

Highlight your relationship-building skills. Since the role involves liaising with clients and suppliers, be prepared to discuss how you've nurtured professional relationships in the past and how you plan to do so in this new position.

We think you need these skills to ace Head of Tour Operations

Team Management
Operational Planning
Supplier Relationship Management
Tour Itinerary Development
Budget Management
Client Relationship Management
Negotiation Skills
Problem-Solving Skills
Communication Skills
Market Research
Training and Development
Attention to Detail
Adaptability
Cultural Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in tour operations and team management. Use specific examples that demonstrate your ability to handle complex itineraries and manage relationships with suppliers.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your leadership skills. Mention your experience with group operations and how you can contribute to the company's growth and expansion plans.

Highlight Relevant Skills: In your application, emphasise skills such as negotiation, communication, and problem-solving. These are crucial for managing supplier relationships and leading a team effectively.

Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.

How to prepare for a job interview at Strong Recruitment

✨Showcase Your Leadership Skills

As a Head of Tour Operations, you'll be managing a team. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any successful recruitment strategies you've implemented.

✨Demonstrate Industry Knowledge

Familiarise yourself with the latest trends in the tour operations sector, especially regarding special interest and cultural tours. Being able to discuss these topics will show your passion and expertise in the field.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Think of examples where you've handled complex itineraries or resolved issues with suppliers, as this will highlight your operational experience.

✨Build Rapport with Interviewers

Since nurturing relationships is key in this role, practice building rapport during the interview. Show genuine interest in the company and its culture, and engage with your interviewers to create a positive impression.

Head of Tour Operations
Strong Recruitment
S
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