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- Tasks: Lead operations for a global travel tech company, managing teams and client relationships.
- Company: A leading company in guiding and travel technology with a focus on innovation.
- Benefits: Competitive salary, office-based role, and opportunities for career advancement.
- Why this job: Join a dynamic team and make an impact in the travel industry while utilising your language skills.
- Qualifications: Fluency in Italian and English, with experience in tourism or logistics management.
- Other info: Office hours are flexible, with a supportive environment for professional growth.
Our client is a leading global company offering guiding and travel technology, group guiding systems, A1 powered translation products, audio guides in many languages to Museums, Art Galleries, attractions and visitor experiences. We require fluency in Italian and English.
We seek a Head of Operations UK & Ireland who will work closely with travel clients such as tour operators, OTAs, cruise lines, coach operators, wholesalers and many of their attraction clients.
As Head of Operations UK & Ireland you will lead and manage all operational activities, focusing on the distribution of equipment, managing a team in London and Dublin, recruiting seasonal staff, acting as a senior escalation point for operational issues and being the point of contact to key clients, handling all enquiries and bookings.
The role would suit someone with a logistics background, or from a tour operator where you have been managing an operations team. You will need to have a strong customer service background and enjoy working with the travel trade. As part of your role, you will attend trade shows and clients' meetings to account manage your key accounts.
You will need to have strong man management skills and candidates fluent in Italian will be given preference! We can only consider candidates with a proven background in the tourism and travel industry or have worked in logistics.
The role will be office based Mondays to Fridays, with a choice of 8am to 4pm or 9am to 5pm. Successful candidates will be contacted within 24 hours of receipt of CV.
Head of Operations - Italian speaking employer: Strong Recruitment
Contact Detail:
Strong Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Italian speaking
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel and logistics sectors. Attend industry events, trade shows, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing operations and customer service. Use specific examples from your past roles to demonstrate how you've tackled challenges and led teams successfully.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like ours at StudySmarter. Express your interest in the Head of Operations role and ask if they have any upcoming opportunities.
✨Tip Number 4
Prepare for interviews by researching the company and its clients. Understand their needs and how your background in tourism and logistics can help them succeed. Tailor your responses to show that you’re not just a fit for the role, but also passionate about their mission.
We think you need these skills to ace Head of Operations - Italian speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head of Operations role. Highlight your logistics background and any relevant experience in the travel industry to catch our eye!
Show Off Your Language Skills: Since fluency in Italian is a must, don’t forget to showcase your language skills prominently. Whether it’s in your CV or cover letter, let us know how you’ve used your Italian in a professional setting.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Strong Recruitment
✨Know Your Stuff
Make sure you understand the company’s products and services inside out. Familiarise yourself with their guiding and travel technology, as well as their client base. This will help you demonstrate your genuine interest and show that you’re ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your logistics and operations management skills. Think about times when you successfully led a team or resolved operational issues. Tailor these examples to reflect the travel and tourism industry to make them more relevant.
✨Brush Up on Your Languages
Since fluency in Italian is a must, practice speaking and writing in Italian before the interview. Be ready to switch between English and Italian during the conversation, especially if they ask you about your experience with Italian-speaking clients.
✨Engage with Enthusiasm
Show your passion for the travel industry and customer service. Be prepared to discuss how you would manage key accounts and handle client enquiries. Your enthusiasm can set you apart, so let your personality shine through!