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- Tasks: Book hotels and tourism services for clients visiting the UK.
- Company: Join an award-winning inbound tour operator with a global reach.
- Benefits: Enjoy remote work options, career growth, and comprehensive training.
- Why this job: Dive into a dynamic role in inbound tourism with real impact and opportunities.
- Qualifications: Experience in reservations and UK tourism services is a must; fluency in English required.
- Other info: Work from a beautiful Edinburgh office with a supportive team and low staff turnover.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a well known and award winning, established inbound tour operator working with tour operators from around the world, planning and booking services for clients coming to the UK. We have a new role as a Tailor Made Reservations Agent your role will be booking hotels all around the UK and liaising daily with overseas travel agents, booking hotels and suggesting which hotels for clients to stay in. You will also book all the tourism services the client may want to enjoy whilst here theatres, sightseeing tours, attractions, sports, car hire, visitor experiences and restaurants! A varied and interesting role, this would suit someone wanting to get into Inbound Tourism as they offer great career opportunities and genuine training and the role will be based in their lovely Edinburgh office and after a full training programme lasting up to 6 months you can then be home based twice a week. They use the system Tourplan and are happy to offer additional training on that. The company offer great career opportunities and a range of amazing benefits. You will also have the opportunity for major career progression and the company boast a low turnover of staff. You should have some experience working within reservations and some experience of booking UK tourism services and great administration skills. Fluency in English is essential a 2nd language would be useful. Candidates should have some reservations experience and preferred …
Reservations - UK Tailor Made Tours employer: Strong Recruitment Careers
Contact Detail:
Strong Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations - UK Tailor Made Tours
✨Tip Number 1
Familiarize yourself with the UK tourism landscape. Research popular hotels, attractions, and experiences that travelers often seek. This knowledge will help you make informed suggestions to overseas travel agents.
✨Tip Number 2
Network with professionals in the inbound tourism industry. Attend relevant events or join online forums where you can connect with others who work in reservations or travel planning. Building these relationships can lead to valuable insights and job opportunities.
✨Tip Number 3
Gain experience with reservation systems similar to Tourplan. If you haven't used it before, look for online tutorials or courses that can give you a head start. Familiarity with such systems will make you a more attractive candidate.
✨Tip Number 4
Highlight your customer service skills during your interactions. Since the role involves liaising with travel agents and clients, showcasing your ability to communicate effectively and provide excellent service will set you apart from other candidates.
We think you need these skills to ace Reservations - UK Tailor Made Tours
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities of a Tailor Made Reservations Agent. Highlight your relevant experience in reservations and booking UK tourism services.
Tailor Your CV: Customize your CV to emphasize your experience in reservations and any relevant skills related to the tourism industry. Include specific examples of hotels or services you have booked in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for inbound tourism and your ability to liaise with overseas travel agents. Mention your administrative skills and any experience with systems like Tourplan, if applicable.
Highlight Language Skills: If you speak a second language, make sure to mention it in your application. This can be a significant advantage when working with international clients and travel agents.
How to prepare for a job interview at Strong Recruitment Careers
✨Show Your Passion for Inbound Tourism
Make sure to express your enthusiasm for the inbound tourism industry during the interview. Share any personal experiences or stories that highlight your interest in travel and how it has shaped your understanding of customer service.
✨Familiarize Yourself with Tourplan
Since the company uses Tourplan for their reservations, it would be beneficial to research this system beforehand. If you have experience with similar booking systems, mention that and be ready to discuss how you can quickly adapt to new software.
✨Highlight Your Communication Skills
As you'll be liaising with overseas travel agents, strong communication skills are crucial. Prepare examples of how you've effectively communicated with clients or colleagues in previous roles, especially in a multicultural context.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in booking services. Think of past experiences where you successfully handled challenges in reservations or customer service, and be ready to share those stories.
