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- Tasks: Join our team as a Reservations Agent, booking hotels and liaising with travel agents.
- Company: Work with an award-winning inbound tour operator known for excellent service.
- Benefits: Enjoy flexible work options, career growth, and comprehensive training.
- Why this job: Dive into inbound tourism with a supportive team and real opportunities for advancement.
- Qualifications: Experience in reservations and UK tourism services; fluency in English required.
- Other info: Home-based work available after training; quick response to applications!
The predicted salary is between 24000 - 36000 £ per year.
Our client is a well known and award winning, established inbound tour operator working with tour operators from around the world, planning and booking services for clients coming to the UK. We have a new role as a Reservations Agent to join the growing team your role will be working with hotels all around the UK and Ireland and liaising daily with overseas travel agents, booking hotels and suggesting which hotels for clients to stay in. A varied and interesting role, this would suit someone wanting to get into Inbound Tourism as they offer great career opportunities and genuine training. The role will be based in their Edinburgh office and after a full training programme lasting up to 6 months you can then be home based twice a week. They use the system Tourplan and are happy to offer additional training on that. The company offer great career opportunities and a range of amazing benefits. You will also have the opportunity for major career progression and the company boast a low turnover of staff. You should have some experience working within reservations and some experience of booking UK tourism services and great administration skills. Fluency in English is essential a 2nd language would be useful. Successful candidates will be contacted within 48 hours of receipt of CV! AMRT1_UKTJ …
Reservations Agent employer: Strong Recruitment Careers
Contact Detail:
Strong Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Agent
✨Tip Number 1
Familiarize yourself with the Tourplan system, as it's a key tool used in this role. You can find online tutorials or resources that can help you get a head start before your training.
✨Tip Number 2
Network with professionals in the inbound tourism industry. Join relevant groups on social media or attend local tourism events to make connections that could help you learn more about the field.
✨Tip Number 3
Brush up on your knowledge of popular hotels and attractions in the UK and Ireland. Being able to suggest great options to clients will set you apart during the interview process.
✨Tip Number 4
Highlight any previous experience in reservations or customer service during your conversations. Be ready to share specific examples of how you've successfully handled bookings or resolved client issues.
We think you need these skills to ace Reservations Agent
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Reservations Agent position. Understand the key responsibilities, such as liaising with overseas travel agents and booking hotels, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in reservations or booking UK tourism services. Mention specific examples that demonstrate your administration skills and familiarity with the tourism industry.
Showcase Language Skills: Since fluency in English is essential, ensure your language proficiency is clearly stated in your application. If you speak a second language, highlight this as it could be beneficial for the role.
Express Enthusiasm for Inbound Tourism: Convey your passion for inbound tourism in your cover letter. Discuss why you are interested in this field and how you see yourself growing within the company, especially considering their commitment to training and career progression.
How to prepare for a job interview at Strong Recruitment Careers
✨Show Your Passion for Inbound Tourism
Make sure to express your enthusiasm for the inbound tourism industry during the interview. Share any relevant experiences or interests that demonstrate your commitment to helping clients have a great experience in the UK.
✨Familiarize Yourself with Tourplan
Since the company uses Tourplan, it would be beneficial to research this system beforehand. If you have any prior experience with similar booking systems, be ready to discuss it and how it can help you in this role.
✨Highlight Your Administrative Skills
Given the importance of administration in this role, prepare examples of how you've successfully managed bookings or organized information in previous positions. This will showcase your ability to handle the responsibilities of a Reservations Agent.
✨Prepare for Questions on Hotel Recommendations
Think about what makes a hotel suitable for different types of clients. Be ready to discuss how you would approach recommending hotels based on client needs, as this is a key part of the job.
