At a Glance
- Tasks: Provide top-notch customer service and efficient admin support in a vibrant office.
- Company: Join a welcoming team in Petts Wood with a focus on diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous leave, and a range of health and wellness perks.
- Other info: Permanent role with excellent career growth opportunities in a supportive environment.
- Why this job: Be the friendly face of the company and make a real difference every day.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office required.
The predicted salary is between 22000 - 22000 £ per year.
We are looking for an experienced Receptionist/Administrator to join our Petts Wood office and provide a comprehensive, professional, and efficient function to support the company and deliver excellent customer service.
You will need:
- Excellent customer service skills and a good telephone manner
- Good working knowledge of Microsoft
- Excellent working knowledge of Microsoft Outlook, Word and Excel
- Experience providing a confidential, reliable and flexible admin service to internal and external customers
- Excellent communication skills and a customer‑focused attitude
- Experience in data entry
You will receive:
- £22,000 (35 hours per week, Monday – Friday)
- Company pension scheme
- 31 days annual leave, plus bank holidays
- Birthday day off
- Cycle to Work scheme
- Contract type: Permanent
Benefits:
- Company pension scheme (auto‑enrolment)
- 31 days annual leave + birthday off
- Holiday purchase scheme
- Wider Wallet discount scheme
- Cycle to Work scheme
- Healthcare Cashback Scheme
We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.
Should we receive a large number of applications, we reserve the right to close the vacancy before the closing date.
Receptionist/Administrator employer: Stroma group ltd
Join our dynamic team in Petts Wood as a Receptionist/Administrator, where we prioritise excellent customer service and professional development. Enjoy a supportive work culture with generous benefits including 31 days of annual leave, a company pension scheme, and opportunities for personal growth, all while being part of a diverse community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrator
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Don’t forget to prepare questions to ask at the end of your interview. This shows that you’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and ready to take the next step in your career.
We think you need these skills to ace Receptionist/Administrator
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your excellent customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your friendly and professional approach.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! Tailor your application to fit the Receptionist/Administrator role. Use keywords from the job description and demonstrate how your experience aligns with what we’re looking for. This shows us you’re genuinely interested!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both of us!
How to prepare for a job interview at Stroma group ltd
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience during the interview. Think of specific examples where you've gone above and beyond to help a customer, as this will show your potential employer that you have the right attitude for the role.
✨Brush Up on Microsoft Skills
Since the job requires a good working knowledge of Microsoft Outlook, Word, and Excel, it’s a great idea to review these applications before your interview. Be prepared to discuss how you've used them in previous roles, and maybe even bring up any specific projects where they were essential.
✨Practice Your Communication
Excellent communication skills are key for this role. Try to practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Show Your Flexibility and Reliability
The company is looking for someone who can provide a reliable and flexible admin service. Be ready to share examples of how you've adapted to changing situations in past jobs, and how you’ve maintained confidentiality while handling sensitive information.
