Front Desk & Admin Specialist – Customer Focused Ops in London

Front Desk & Admin Specialist – Customer Focused Ops in London

London Full-Time 22000 - 22000 £ / year (est.) No working from home possible
Stroma group ltd

At a Glance

  • Tasks: Provide top-notch customer service and administrative support in a vibrant office.
  • Company: Join Stroma Group Ltd, a dynamic company focused on customer satisfaction.
  • Benefits: Enjoy a salary of £22,000, pension scheme, 31 days leave, and more.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Be the face of the company and make a difference in customer experiences.
  • Qualifications: Strong customer service skills and proficiency in Microsoft Office required.

The predicted salary is between 22000 - 22000 £ per year.

Stroma group ltd is seeking an experienced Receptionist/Administrator to join the Petts Wood office. The successful candidate will provide comprehensive support to the company and deliver excellent customer service.

Applicants should possess:

  • Excellent customer service skills
  • A good telephone manner
  • Strong knowledge of Microsoft Office applications

The position offers a salary of £22,000, a company pension scheme, 31 days annual leave plus bank holidays, and additional benefits.

Front Desk & Admin Specialist – Customer Focused Ops in London employer: Stroma group ltd

Stroma Group Ltd is an excellent employer that values its employees by fostering a supportive work culture in the heart of Petts Wood. With a competitive salary, generous annual leave, and a robust pension scheme, we prioritise employee well-being and growth, ensuring that our team members have ample opportunities to develop their skills while delivering exceptional customer service.

Stroma group ltd

Contact Details:

Stroma group ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front Desk & Admin Specialist – Customer Focused Ops in London

Tip Number 1

Make sure you research Stroma Group Ltd before your interview. Knowing about their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.

Tip Number 2

Practice your customer service scenarios! Think of examples where you've gone above and beyond for a customer. This will help you demonstrate your skills effectively during the interview.

Tip Number 3

Don’t forget to showcase your Microsoft Office skills. Be ready to discuss how you've used these applications in previous roles, as this is key for the Front Desk & Admin Specialist position.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Front Desk & Admin Specialist – Customer Focused Ops in London

Customer Service Skills
Telephone Manner
Microsoft Office Applications
Administrative Skills
Communication Skills
Organisational Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!

Tailor Your CV and Cover Letter:Don’t just send out the same CV and cover letter for every job. We recommend tailoring them to fit the Front Desk & Admin Specialist role. Mention your experience with Microsoft Office and any relevant admin tasks you've handled.

Keep It Professional but Friendly:While we love a bit of personality, remember to keep your tone professional. Use a friendly yet formal approach in your writing to reflect the excellent customer service we value at Stroma Group.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Stroma group ltd

Know Your Customer Service Skills

Make sure you can highlight your customer service experience. Think of specific examples where you've gone above and beyond for a customer. This will show Stroma Group that you understand the importance of excellent service.

Master Microsoft Office

Since strong knowledge of Microsoft Office is a must, brush up on your skills before the interview. Be ready to discuss how you've used these applications in previous roles, especially in administrative tasks.

Practice Your Telephone Manner

A good telephone manner is crucial for this role. Consider doing mock phone calls with a friend to practice your tone and clarity. This will help you feel more confident when discussing your communication skills during the interview.

Research Stroma Group

Take some time to learn about Stroma Group and their values. Being able to discuss how your skills align with their mission will impress the interviewers and show that you're genuinely interested in the position.