Front Desk & Admin Specialist – Customer Focused Ops

Front Desk & Admin Specialist – Customer Focused Ops

Full-Time 22000 - 22000 £ / year (est.) No working from home possible
Stroma group ltd

At a Glance

  • Tasks: Provide top-notch customer service and administrative support in a dynamic office environment.
  • Company: Join Stroma Group Ltd, a company dedicated to excellence and customer satisfaction.
  • Benefits: Enjoy a competitive salary, pension scheme, 31 days leave, and more perks.
  • Other info: Great opportunity for career growth in a supportive team.
  • Why this job: Be the face of the company and make a real difference in customer experiences.
  • Qualifications: Strong customer service skills and proficiency in Microsoft Office required.

The predicted salary is between 22000 - 22000 £ per year.

Stroma group ltd is seeking an experienced Receptionist/Administrator to join the Petts Wood office. The successful candidate will provide comprehensive support to the company and deliver excellent customer service.

Applicants should possess:

  • Excellent customer service skills
  • A good telephone manner
  • Strong knowledge of Microsoft Office applications

The position offers a salary of £22,000, a company pension scheme, 31 days annual leave plus bank holidays, and additional benefits.

Front Desk & Admin Specialist – Customer Focused Ops employer: Stroma group ltd

Stroma Group Ltd is an excellent employer that values its employees by fostering a supportive work culture in the heart of Petts Wood. With a competitive salary, generous annual leave, and a robust pension scheme, we prioritise employee well-being and growth, ensuring that our team members thrive both personally and professionally in a dynamic environment focused on customer satisfaction.

Stroma group ltd

Contact Details:

Stroma group ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front Desk & Admin Specialist – Customer Focused Ops

Tip Number 1

Make sure to research Stroma Group Ltd before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.

Tip Number 2

Practice your customer service scenarios! Think of examples where you've gone above and beyond for a customer. This will help you shine during the interview and demonstrate your skills effectively.

Tip Number 3

Don’t forget to showcase your Microsoft Office skills. Be ready to discuss how you've used these applications in previous roles, as this is key for the Front Desk & Admin Specialist position.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Front Desk & Admin Specialist – Customer Focused Ops

Customer Service Skills
Telephone Manner
Microsoft Office Applications
Administrative Skills
Communication Skills
Organisational Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!

Tailor Your CV and Cover Letter:Don’t just send out a generic CV! We recommend tailoring your CV and cover letter to match the job description. Use keywords from the posting to show that you’re a perfect fit for the Front Desk & Admin Specialist role.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to what makes you the best candidate for the job!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at Stroma group ltd

Know Your Customer Service Skills

Make sure you can highlight your customer service experience during the interview. Think of specific examples where you've gone above and beyond to help a customer, as this will show your dedication to excellent service.

Master Microsoft Office

Since strong knowledge of Microsoft Office applications is key for this role, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in previous roles, and maybe even mention any shortcuts or features that make your work more efficient.

Practice Your Telephone Manner

A good telephone manner is crucial for this position. Consider doing mock phone calls with a friend to practice your tone, clarity, and professionalism. This will help you feel more confident when discussing how you handle calls in the interview.

Research Stroma Group Ltd

Take some time to learn about Stroma Group Ltd and their values. Understanding the company culture and what they stand for will allow you to tailor your answers and demonstrate that you're a great fit for their team.