At a Glance
- Tasks: Drive adoption of innovative AR rehabilitation software and support clinics in maximising its use.
- Company: Join Strolll, a pioneering company transforming rehabilitation with cutting-edge technology.
- Benefits: Competitive salary, generous leave, and a supportive work environment with hybrid options.
- Other info: Opportunity for extensive travel and collaboration within a dynamic team.
- Why this job: Make a real difference in patients' lives while working with advanced AR technology.
- Qualifications: Must be a registered Physiotherapist or Occupational Therapist with relevant experience.
The predicted salary is between 50000 - 50000 £ per year.
- Strolll exists to give people a new reality; that inspires them to believe in limitless human potential to overcome their most difficult rehabilitation challenges.
- Strolll is transforming the world of rehabilitation and physical therapy with its state-of-the-art software platform for augmented reality (AR) glasses; with a focus on individuals living with neurological disorders, such as Parkinson's disease, stroke and MS.
- Become the most used rehabilitation software in the world.
- Key Result
- 7 million weekly rehab minutes by NYE 2029.
As a UK Clinical Success Manager at Strolll, you will combine your clinical expertise and passion for patient care to drive adoption and maximize utilisation of our rehabilitation software, Strolll AR.
In this role, you will work closely with the commercial sales team to support clinic growth by providing demonstrations, managing installations, delivering new customer training, troubleshooting issues, and delivering ongoing account management.
You will deliver both in-person and virtual training sessions to clinicians, ensuring they are confident and competent in using Strolll AR, while also building and maintaining strong relationships with clinics and healthcare professionals to position yourself as a trusted partner in their success.
Collaboration with the Director of Clinical Operations will be central to shaping and executing Strolll’s clinical success strategy in the UK.
Your primary objective will be to increase utilisation of Strolll AR devices, measured in weekly rehabilitation hours, across your territory or region.
Success in this role will be clear, measurable, and directly linked to achieving company-wide goals.
This position requires a solid understanding of the UK clinical landscape and the ability to translate Strolll’s technology into meaningful patient outcomes.
By doing so, you will empower healthcare providers to deliver more effective, engaging, and scalable care.
Key Responsibilities
- Drive growth of the clinical network and enhance utilisation of Strolll AR across your region.
- Educate existing and prospective customers on the clinical benefits and best practices of Strolll AR through presentations, demonstrations, and hands‑on training.
- Partner with the commercial sales team to expand the number of clinics using and prescribing Strolll AR.
- Serve as the primary point of contact for clinical success matters, including installations, troubleshooting, and ongoing customer training.
- Deliver comprehensive onboarding and follow‑up education to ensure clinician proficiency and confidence in using Strolll AR.
- Analyse usage data and clinic metrics to identify opportunities for increasing adoption and optimizing utilisation.
- Develop and maintain strong, trusted relationships with clinicians and healthcare professionals.
- Represent Strolll at local, regional, and national events, conferences, and trade shows.
- Record all customer activity and communications in the company CRM (Hub Spot).
- Stay informed on industry trends, regulatory requirements, and innovations in digital therapeutics, sharing insights with internal teams.
- Performance Targets
- Set and meet quarterly objectives and key results (OKRs), jointly defined with the Director of Clinical Operations, to drive weekly usage and retention.
- Achieve positive feedback from clinical sites regarding training, support, and overall satisfaction.
Requirements / Desired Skills
- Current HCPC-registered Physiotherapist or Occupational Therapist with equivalent Band 6 (or very experienced Band 5) clinical experience, ideally within neurological rehabilitation.
- Active license in good standing, with no historical or current disciplinary actions.
- Strong clinical, technical, and organisational skills.
- Demonstrated ability to thrive in a fast‑paced, demanding, and competitive environment.
- Excellent verbal and written communication skills.
- Experience using technology in a healthcare or rehabilitation setting.
- Proactive problem‑solver with initiative and adaptability.
- Ability to work independently, setting priorities and direction with limited supervision.
- Willingness to travel extensively throughout the UK (50–75% of working time).
- Bonus: Experience with digital health, AR/VR.
- Ideally based in the Midlands to enable regular collaboration in the Strolll office in Stafford.
- Hybrid working with regular UK travel to support customers.
- Salary & Benefits
- £45,000–£50,000 per annum, depending on experience.
- 25 days' annual leave plus bank holidays.
- Company closure over the Christmas period, in addition to your annual leave allowance.
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UK Clinical Success Manager in Stafford employer: Strolll
Strolll is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about advancing medical technology. With a focus on employee growth, we offer continuous learning opportunities and the chance to work on impactful projects in a dynamic environment. Located in the UK, our team enjoys the flexibility of remote work while being part of a mission-driven organisation dedicated to improving healthcare outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land UK Clinical Success Manager in Stafford
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We think you need these skills to ace UK Clinical Success Manager in Stafford
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the UK Clinical Success Manager at Strolll, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the UK Clinical Success Manager at Strolll. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like Strolll will definitely appreciate!
How to prepare for a job interview at Strolll
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
✨Demonstrate Soft Skills
In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.
✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
✨Prepare for Ethical Scenarios
Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.
