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For Companies At a Glance
- Tasks: Help new parents with expert advice and hands-on product demonstrations.
- Company: Stroll-On Baby, the largest independent nursery specialist in the South West.
- Benefits: Flexible hours, friendly team, and a chance to make a difference for families.
- Other info: Opportunity to work in a vibrant environment with a focus on community.
- Why this job: Join a dynamic team and support families in choosing the best baby gear.
- Qualifications: Experience with baby products and strong customer service skills required.
The predicted salary is between 10 - 12 £ per hour.
Location: 26 Western Approach, Plymouth, PL1 1TQ
Hours: 18 hours per week (Tuesday, Thursday & Saturday, 10am–4pm)
About the Role
Are you passionate about helping new parents navigate the world of baby gear? Stroll-On Baby, the South West’s largest independent nursery specialist, is looking for a knowledgeable and proactive Sales Assistant to join our Plymouth showroom. In this role, you will be the face of our store, providing expert advice and hands-on demonstrations for our premium range of prams and nursery furniture. This is a dynamic position that requires a mix of excellent customer service, technical savvy, and physical stamina.
What You’ll Be Doing:
- Customer Support: Welcoming families and answering enquiries in person, via email, phone, and messaging apps.
- Expert Demonstrations: Guiding parents through our products, including folding prams and explaining safety features.
- Store Operations: Processing sales, managing daily Z reads, and ensuring the showroom is beautifully displayed.
- Showroom Care: Accepting and sorting deliveries, and keeping the premises clean, tidy, and welcoming.
Who We Are Looking For
- Essential Experience: You must have prior experience using baby products (prams, car seats, etc.) to provide authentic advice to our customers.
- Independent Worker: We need someone with retail experience who is comfortable and reliable working alone.
- Tech Savvy: Comfortable using computers and various communication apps.
- Physically Fit: Able to handle the physical demands of demonstrating heavy gear and managing stock deliveries.
- Public-Facing: A friendly, professional manner with a genuine love for helping people.
How to Apply
If you have the right experience and a "can-do" attitude, we’d love to hear from you. Please send your CV and a covering letter to Julie.
Baby & Nursery Shop - Retail Assistant employer: Stroll-On Baby
Contact Detail:
Stroll-On Baby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Baby & Nursery Shop - Retail Assistant
✨Tip Number 1
Get to know the products inside out! Spend some time familiarising yourself with the prams and nursery furniture we offer. This way, when you chat with customers, you can share your genuine passion and knowledge, making their shopping experience even better.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable answering questions and demonstrating products. The more confident you are in engaging with customers, the more likely they are to trust your advice and make a purchase.
✨Tip Number 3
Show off your tech skills! Brush up on using communication apps and point-of-sale systems. Being tech-savvy will help you manage sales smoothly and keep customers happy, which is key in a retail environment like ours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining our team at Stroll-On Baby!
We think you need these skills to ace Baby & Nursery Shop - Retail Assistant
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for helping new parents in your application. We want to see that you genuinely care about baby gear and can connect with our customers on a personal level.
Tailor Your CV: Customise your CV to highlight your experience with baby products and retail. We’re looking for specific examples that showcase your knowledge and skills, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for Stroll-On Baby. Share any relevant experiences and how they’ve prepared you for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Stroll-On Baby
✨Know Your Products Inside Out
Make sure you’re familiar with the baby products you'll be discussing, especially prams and car seats. Research their features, benefits, and safety standards so you can confidently answer any questions and provide hands-on demonstrations.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about making new parents feel supported and informed.
✨Demonstrate Your Tech Savviness
Brush up on your computer skills and get comfortable with communication apps. You might be asked how you would handle customer inquiries through different platforms, so being tech-savvy will definitely give you an edge.
✨Be Ready for Physical Demonstrations
Since the role involves demonstrating heavy gear, be prepared to show your physical capability. You could be asked to demonstrate how to fold a pram or manage stock deliveries, so practice these tasks beforehand to show you’re up for the challenge.