At a Glance
- Tasks: Lead and support Administration Hubs to deliver top-notch administrative services.
- Company: Join a dynamic organisation focused on impactful service delivery.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Frequent travel required for team meetings and 1:1s.
- Why this job: Make a difference by enhancing administrative processes and supporting remote teams.
- Qualifications: Experience in managing remote teams and strong communication skills.
The predicted salary is between 34650 - 42350 £ per year.
We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities.
Reporting to the Service Support Lead , the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams.
Key responsibilities will include: Line management of Service Delivery Administrators, including recruitment, training, support and supervision, creating a positive leadership environment Managing performance improvement Supporting process improvements and creating efficiencies within the admin hub, including key stakeholders at relevant points.
Working with Service Delivery Coaches to ensure quality administrative support is provided to commissioned services.
Contributing to the wider Service Delivery Admin function across Locality Impact You will have: Experience of supporting remote teams Excellent communication skills Experience of writing and implementing new administration processes Experience of building and maintaining relationships with key stakeholders This role requires frequent travel to provide face to face 1:1s, Admin Hub team meetings and wider management meetings.
The teams you will be line managing are based in the Midlands and ...
Service Delivery Administration Manager employer: Stroke Association
As an Individual Giving Officer with our charity, you will join a passionate and dedicated team committed to making a real difference in the lives of stroke survivors and their families. We offer a supportive work culture that prioritises employee well-being, with flexible working opportunities, generous annual leave, and a strong focus on professional development. Our inclusive environment values diverse perspectives, ensuring that every voice is heard and contributes to our mission of improving lives through tailored support and innovative fundraising strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Administration Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Stroke Association!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Stroke Association.
We think you need these skills to ace Service Delivery Administration Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Stroke Association. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Stroke Association and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Stroke Association. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Stroke Association's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Stroke Association
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Stroke Association.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Stroke Association will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Stroke Association and how you would contribute to adapting HR strategies.
