Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse business processes and translate requirements into functional specs for Microsoft Dynamics 365 CRM.
- Company: A Disability Confident employer promoting flexible working and inclusivity.
- Benefits: Competitive salary, remote work, and opportunities for continuous improvement.
- Other info: Join a dynamic team with a focus on collaboration and long-term value.
- Why this job: Make a real impact by enhancing CRM systems and driving organisational success.
- Qualifications: Experience as a Business Analyst on CRM systems, especially Microsoft Dynamics 365.
The predicted salary is between 45000 - 45000 £ per year.
Location: Home-based, UK Nationwide. Occasional travel may be required for team meetings.
Hours: Full-time, 35 hours per week.
Salary: Circa £45,000. Inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata as applicable.
Contract: Permanent.
Closing Date: 10 May 2026. Interview Date: 20 May 2026.
We are a Disability Confident employer committed to flexible working, reasonable adjustments and access to work. We welcome applicants from all backgrounds.
Key responsibilities- Working with stakeholders to understand business processes, user needs and priorities.
- Analysing, documenting and translating business requirements into clear functional specifications for Microsoft Dynamics 365 CRM development.
- Collaborating closely with Digital, Technology & Data Services colleagues to support the delivery of Microsoft Dynamics 365 CRM enhancements.
- Ensuring developments align with organisational strategy and deliver measurable business benefits.
- Supporting continuous improvement of the platform, championing usability, efficiency and best practice.
- Have experience or a proven track record of working as a Business Analyst on CRM systems, ideally Microsoft Dynamics 365.
- Have strong skills in requirements gathering, analysis and documentation.
- Be confident working collaboratively with both technical and non‑technical stakeholders.
- Have experience translating operational needs into effective technical solutions.
- Be organised, analytical and focused on delivering long‑term value for the organisation.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Business Analyst - Microsoft Dynamics 365 CRM in London employer: Stroke Association
Contact Detail:
Stroke Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Microsoft Dynamics 365 CRM in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially how they use Microsoft Dynamics 365 CRM. Tailor your answers to show how your experience aligns with their needs and values.
✨Tip Number 3
Showcase your skills in action! If you’ve worked on relevant projects, be ready to discuss them in detail. Use examples that highlight your analytical skills and how you’ve improved processes or user experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Analyst - Microsoft Dynamics 365 CRM in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role, highlighting your experience with Microsoft Dynamics 365 CRM. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Analytical Skills: Since this role involves a lot of analysis, make sure to highlight your analytical skills in your application. Share specific examples of how you've gathered requirements and translated them into effective solutions in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Stroke Association
✨Know Your Dynamics
Make sure you brush up on Microsoft Dynamics 365 CRM before the interview. Familiarise yourself with its features and functionalities, as well as any recent updates or enhancements. This will show your potential employer that you're not just a Business Analyst, but one who is genuinely interested in the tools they use.
✨Stakeholder Stories
Prepare to share specific examples of how you've worked with stakeholders in the past. Think about times when you gathered requirements or translated business needs into technical solutions. Having these stories ready will demonstrate your collaborative skills and your ability to deliver value.
✨Analytical Mindset
During the interview, be ready to showcase your analytical skills. You might be asked to solve a problem or analyse a scenario related to CRM systems. Practise articulating your thought process clearly, as this will highlight your organisational and analytical abilities.
✨Ask Insightful Questions
Don’t forget that interviews are a two-way street! Prepare some thoughtful questions about the company’s approach to CRM development and continuous improvement. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.