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- Tasks: Join our team as a student advisor, helping customers with telecom services.
- Company: Avedo München is a leading call centre with over 30 locations across Europe.
- Benefits: Earn up to €18/hour, enjoy flexible hours, and access exclusive discounts.
- Why this job: Great opportunity for students to gain experience in a dynamic environment while earning well.
- Qualifications: Must be a registered student with strong German skills and good communication abilities.
- Other info: Work part-time (20 hours/week) with weekends off in a modern office.
Du bist Student (m/w/d), suchst nach einem Nebenjob und findest durch deine kommunikative Persönlichkeit schnell Zugang zu anderen? Dann werde Teil unseres Avedo München-Teams und arbeite im Kundenservice für einen Auftraggeber aus dem Telekommunikationsbereich.
Deine Benefits
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sehr gute Verdienstmöglichkeiten mit bis zu 18€/h (Festgehalt inkl. Provision ohne Limit)
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unbefristete Festanstellung in Teilzeit (20 Std./Wo.)
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flexible Arbeitszeiten von Montag bis Freitag, Wochenende frei!
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bei Avedo hast du’s gut: Rabatte bei Events, Onlineshops, Reiseportalen, Fahrtkosten- oder Essenszuschuss u.v.m.
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moderne Büroräumlichkeiten im Süden von München und eine gute Verkehrsanbindung
Deine Aufgaben
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Beratung von Neukunden im Outbound (Bereich B2B Festnetz & Mobilfunk)
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vertriebsorientierte Gesprächsführung (Cross- und Upselling)
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Beratung und Verkauf von Telekommunikationsprodukten
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Nachbereitung der Kundengespräche
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eingeschriebener Student an einer staatlich anerkannten Hochschule
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sehr gute Deutschkenntnisse in Wort und Schrift
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Erfahrungen im Vertrieb und/oder Kundenservice von Vorteil
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PC-Anwendungen (z.B. MS Office) sind keine Herausforderung für dich
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sehr gute Kommunikationsfähigkeit sowie Freude am Telefonieren
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selbstständige Arbeitsweise und schnelle Auffassungsgabe
Haben wir dein Interesse geweckt? Dann sollten wir uns unbedingt kennenlernen. Mit über 30 Call Centern in Deutschland und Europa sind wir ein starker Partner für unsere Kunden. Also, worauf wartest du noch? Bewirb dich für unsere Studentenstelle im Kundenservice bei Avedo München in nur wenigen Minuten. Wir freuen uns auf dich!
Sämtliche Bezeichnungen richten sich an alle Geschlechter.
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Studentenjob Kundenberater (m/w/d) employer: STRÖER Dialog Group GmbH
Contact Detail:
STRÖER Dialog Group GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studentenjob Kundenberater (m/w/d)
✨Tip Number 1
Make sure to showcase your communication skills during any informal interactions or networking events. Since the role requires a strong ability to connect with others, demonstrating this in person can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the telecommunications industry and current trends. Being knowledgeable about the products and services offered will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 3
Practice your sales techniques, especially in a B2B context. Role-playing scenarios with friends or family can help you refine your approach to upselling and cross-selling, which are key aspects of the job.
✨Tip Number 4
Reach out to current or former employees of Avedo on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Studentenjob Kundenberater (m/w/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or sales. Emphasise your communication skills and any previous roles that demonstrate your ability to engage with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your status as a student and how your flexible schedule aligns with the job's requirements. Be sure to express your interest in the telecommunications sector.
Highlight Language Skills: Since very good German language skills are essential, ensure you mention your proficiency clearly. If you have any certifications or relevant coursework, include those to strengthen your application.
Showcase Your Availability: Clearly state your availability in your application. Since the position offers flexible working hours, indicate when you can work and how this fits with your studies. This will show your commitment and willingness to adapt.
How to prepare for a job interview at STRÖER Dialog Group GmbH
✨Show Your Communication Skills
As a Kundenberater, strong communication is key. During the interview, make sure to demonstrate your ability to engage in conversation and articulate your thoughts clearly. Practice common interview questions with a friend to build confidence.
✨Highlight Relevant Experience
If you have any previous experience in customer service or sales, be sure to mention it. Even if it's not directly related, any role that involved communication or teamwork can be valuable. Prepare specific examples of how you've successfully handled customer interactions.
✨Understand the Company and Role
Do some research on Avedo and the telecommunications industry. Understanding their services and values will help you tailor your answers and show genuine interest in the position. It also allows you to ask insightful questions at the end of the interview.
✨Be Ready for Role-Play Scenarios
In customer service interviews, you might be asked to role-play a customer interaction. Prepare for this by thinking about how you would handle various scenarios, such as dealing with a difficult customer or upselling a product. This will showcase your problem-solving skills and adaptability.
