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- Tasks: Support the Blue Yonder Warehouse Management System and resolve support tickets overnight.
- Company: Join a leading global Non-Food FMCG Distributor with a state-of-the-art facility.
- Benefits: Enjoy a £50k salary, private medical insurance, generous leave, and summer hours.
- Why this job: Be part of a dynamic IT team with incredible growth prospects and community involvement.
- Qualifications: Experience as a WMS Analyst with knowledge of Blue Yonder and distribution processes required.
- Other info: Work night shifts from 10pm to 6am, Monday to Friday, in Didcot, Oxfordshire.
Our client is a leading global Non-Food FMCG Distributor who is currently recruiting for a Nights based WMS Technician at their state of the art site in Didcot, Oxfordshire on a Monday - Friday basis (2200hrs – 0600hrs).
Summary:
- As part of a dedicated IT team based at the state of the art Distribution Centre in Didcot, your primary role is to provide overnight Blue Yonder support to the UK Distribution team and in the future also be the initial support escalation for Blue Yonder systems in Australia and elsewhere.
- Monitor, maintain, and provide support for the Blue Yonder Warehouse Management System.
- Support tickets assigned to the WMS team.
- Liaise with colleagues and customers and escalate as necessary to ensure that tickets are actioned and resolved to the customer’s satisfaction as quickly as possible.
- Work with & communicate at all levels of the Distribution business and IT.
- The Distribution’s business is time critical, therefore you must be able to work to tight deadlines, be able to focus on the present and manage your own tasks accordingly.
- As this role is an overnight role, you will be expected to be a self-starter and manage your time effectively & efficiently.
IDEAL CANDIDATE:
- A proven WMS Analyst with excellent exposure to Blue Yonder.
- Understand the processes of SIT and UAT, and prioritization. You will be able to fix the issues for the end user.
- A strong understanding of Distribution methodologies, processes, and guidelines.
- Proven track record in a Support or Operational role within an organisation is essential.
- Ability to communicate & manage expectations at all levels.
- Ideally have experience of JDA 9.1 Discrete, JDA 2019 or 2021 – not essential.
Overall package:
- £50k basic + Bens + Incredible prospects.
- 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays).
- Private medical insurance.
- Generous pension schemes.
- Rent deposit loans.
- 2 community days per year.
- Summer hours (finishing at 1pm on Fridays during the summer months).
- Retail discounts through rewards.
- Cycle to Work scheme.
- Eye care vouchers.
- Wide-ranging training library.
- Development programmes (including mentoring).
- Up to 70% off purchases.
- A charity support.
- Season ticket loans.
This is a fantastic opportunity – we look forward to your application.
WMS Technician (Blueyonder) employer: Strive Supply Chain
Contact Detail:
Strive Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WMS Technician (Blueyonder)
✨Tip Number 1
Familiarise yourself with Blue Yonder's Warehouse Management System. Since this role specifically requires expertise in Blue Yonder, having a solid understanding of its functionalities and common issues will give you an edge during the interview.
✨Tip Number 2
Highlight your experience with support roles in logistics or distribution. Be ready to discuss specific examples where you've successfully resolved issues under tight deadlines, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Prepare to showcase your communication skills. Since the role involves liaising with various stakeholders, think of instances where you've effectively managed expectations and escalated issues to ensure customer satisfaction.
✨Tip Number 4
Research the company culture and values of the client. Understanding their approach to logistics and distribution will help you align your answers with what they value, making you a more attractive candidate.
We think you need these skills to ace WMS Technician (Blueyonder)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the WMS Technician position. Familiarise yourself with Blue Yonder and its functionalities, as well as the specific needs of the distribution sector.
Tailor Your CV: Customise your CV to highlight relevant experience in WMS support, particularly with Blue Yonder. Emphasise your problem-solving skills, ability to work under pressure, and any previous roles that involved operational support or IT in a distribution environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the distribution methodologies and how your background aligns with the job requirements. Be sure to express your readiness to work night shifts and manage tasks effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a technical support role.
How to prepare for a job interview at Strive Supply Chain
✨Know Your Blue Yonder Inside Out
Make sure you have a solid understanding of the Blue Yonder Warehouse Management System. Be prepared to discuss your previous experiences with it, including any challenges you've faced and how you resolved them.
✨Demonstrate Your Problem-Solving Skills
Since the role involves supporting tickets and resolving issues, be ready to share specific examples of how you've tackled problems in past roles. Highlight your ability to prioritise tasks and manage time effectively, especially under tight deadlines.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, and be prepared to explain technical concepts in a way that non-technical colleagues can understand. This will show your ability to liaise with various levels within the organisation.
✨Show Enthusiasm for Continuous Learning
The job offers incredible prospects and development programmes. Express your eagerness to learn and grow within the company. Mention any relevant training or certifications you’ve pursued, and how you plan to continue developing your skills in the future.
