Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage parts department and warranty claims, ensuring customer satisfaction and efficient operations.
- Company: Strive Supply Chain is a leading recruitment consultancy in logistics and supply chain management.
- Benefits: Competitive salary of £38k plus benefits, with opportunities for growth and development.
- Why this job: Join a dynamic team in a reputable FMCG business, making a real impact on customer service.
- Qualifications: Experience in parts management and warranty administration, preferably in automotive or manufacturing.
- Other info: Apply now for immediate consideration and be part of a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a leading FMCG Distribution business, who are currently recruiting for a Parts & Warranty Manager at their head office in Lancaster, Lancashire.
Reporting to the National Fleet Manager, the Parts and Warranty Manager is responsible for the effective management of the parts department and warranty claims process. This role involves ensuring the availability of parts, optimising inventory levels, managing relationships with suppliers, and overseeing the processing of warranty claims. The Parts and Warranty Manager plays a critical role in supporting the service department and ensuring high levels of customer satisfaction.
Key Responsibilities as Parts & Warranty Manager:- Parts Management: Oversee the day-to-day operations of the parts department, including inventory management, ordering, storage, and distribution of parts; Maintain optimal inventory levels to meet service demands while minimising excess stock and obsolescence; Develop and implement parts pricing strategies to ensure competitiveness and profitability.
- Supplier Management: Establish and maintain relationships with suppliers and manufacturers to ensure timely delivery and quality of parts; Negotiate pricing, terms, and conditions with suppliers to optimise procurement processes; Monitor supplier performance and address any issues related to quality or delivery.
- Warranty Administration: Oversee the warranty claims process, ensuring claims are processed accurately and in a timely manner; Collaborate with the service department to gather necessary documentation and evidence for warranty claims; Analyse warranty trends and reports to identify issues and recommend improvements to reduce warranty costs.
- Customer Service: Manage and train the team on parts and warranty processes, fostering a positive work environment and providing ongoing coaching and development opportunities; Report on parts sales, inventory, and warranty claims; analysis and monitoring of budgets; Ensure compliance and safety with relevant regulations and standards to parts management and warranty processes and implement safety protocols within the parts department.
The Ideal Candidate for Parts & Warranty Manager:
- Supply chain management, automotive technology, or a related field (or equivalent experience).
- Proven experience in parts management and warranty administration, preferably within the automotive or manufacturing industry.
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills to interact effectively with customers, suppliers, and staff.
- Proficient in inventory management software and Microsoft Office Suite.
- Strong analytical skills with the ability to interpret data and make informed decisions.
Apply now for immediate consideration! This is a fantastic opportunity we look forward to your application.
Contact Detail:
Strive Supply Chain Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts & Warranty Manager
✨Tip Number 1
Familiarise yourself with the latest trends in supply chain management and automotive technology. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the industry, especially those who work in parts management or warranty administration. Attend relevant events or join online forums to connect with potential colleagues and learn about unadvertised opportunities.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your skills in inventory management and supplier relations. Being able to articulate your successes will set you apart from other candidates.
✨Tip Number 4
Research the company’s values and culture to tailor your approach during interviews. Understanding their focus on customer satisfaction and compliance will allow you to align your responses with what they are looking for in a candidate.
We think you need these skills to ace Parts & Warranty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts management and warranty administration. Use keywords from the job description to demonstrate that you meet the specific requirements of the Parts & Warranty Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of supply chain management and your ability to manage supplier relationships. Mention specific achievements in previous roles that relate to inventory management and customer service.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and proficiency in inventory management software. Provide examples of how you've successfully managed multiple tasks in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the Parts & Warranty Manager position.
How to prepare for a job interview at Strive Supply Chain Services Ltd
✨Know Your Parts Management
Familiarise yourself with the key responsibilities of a Parts & Warranty Manager. Be prepared to discuss your experience in inventory management, supplier relationships, and warranty claims processing. Highlight specific examples from your past roles that demonstrate your expertise.
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, be ready to talk about how you've used data to make informed decisions in previous positions. Prepare to discuss any tools or software you’ve used for inventory management and how they helped improve efficiency.
✨Emphasise Communication Abilities
Effective communication is crucial in this role. Think of instances where you successfully managed relationships with suppliers or resolved customer issues. Be ready to explain how you foster a positive work environment and train team members on processes.
✨Understand Compliance and Safety Standards
Research relevant regulations and safety protocols related to parts management and warranty processes. Be prepared to discuss how you have ensured compliance in your previous roles and how you would implement safety measures in the new position.
