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- Tasks: Assist customers with inquiries and provide top-notch support daily.
- Company: Strive is a leading UK recruitment consultancy in Supply Chain and Logistics.
- Benefits: Enjoy a competitive salary of £28k plus additional perks.
- Why this job: Join a dynamic team and make a real impact in customer service.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
- Other info: Explore various roles across engineering, production, and logistics at Strive.
The predicted salary is between 16800 - 28000 £ per year.
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations.
Customer Service Representative
£28k + Benefits
North West
Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Oper…
Customer Service Representative employer: Strive Supply Chain Services Ltd
Contact Detail:
Strive Supply Chain Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with the logistics and supply chain industry. Understanding key terms and trends will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the supply chain and logistics sector. Attend industry events or join relevant online forums to connect with others, which can lead to valuable insights and potential referrals for the Customer Service Representative role.
✨Tip Number 3
Prepare for common customer service scenarios that may arise in the logistics context. Practising how to handle difficult customers or resolve issues efficiently will showcase your problem-solving skills during the interview.
✨Tip Number 4
Research Strive Supply Chain specifically. Understanding their values, mission, and recent projects will allow you to tailor your responses in interviews and show that you're a great fit for their team.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Representative position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, logistics, or supply chain management. Use bullet points for clarity and include quantifiable achievements to demonstrate your impact.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing more context about your passion for customer service and your understanding of the supply chain industry. Mention specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at Strive Supply Chain Services Ltd
✨Know the Company
Before your interview, take some time to research Strive Supply Chain. Understand their values, mission, and the specific services they offer in supply chain and logistics management. This knowledge will help you tailor your answers and show genuine interest.
✨Demonstrate Your Communication Skills
As a Customer Service Representative, strong communication skills are essential. During the interview, practice clear and concise responses. Use examples from your past experiences to illustrate how you've effectively communicated with customers or resolved issues.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face in this role. Be ready to discuss how you would handle difficult customers, manage complaints, or ensure customer satisfaction. This will demonstrate your problem-solving abilities and customer-centric approach.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the customer service department. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
