Field Service Engineer

Field Service Engineer

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Strive Supply Chain Careers

At a Glance

  • Tasks: Install, service, and repair laser engraving machines across the UK.
  • Company: Join a leading tech company with a focus on bespoke solutions.
  • Benefits: Competitive salary, bonus, excellent benefits, and training opportunities.
  • Other info: Enjoy a varied role with opportunities for growth and development.
  • Why this job: Gain hands-on experience in a dynamic field with real customer impact.
  • Qualifications: Practical skills and a passion for technology; training provided for beginners.

The predicted salary is between 31500 - 38500 £ per year.

Strive is a UK-wide Supply Chain & Logistics management recruiter. Field Service Engineer c£35k + £6k bonus + Excellent Benefits Essex

Are you already working in field service and ready to apply your skills to specialist technology? Or are you practical, dependable and determined to learn a skilled trade in a new career? Our client designs and manufactures bespoke laser engraving machines and, following exceptional growth, is recruiting a Field Service Engineer to join its Basildon, Essex operation.

This is a hands-on, customer-facing role with real variety. Travelling from the Basildon base to customer sites across the UK, you will install, service, maintain, diagnose and repair laser systems, helping customers keep their equipment operating safely and effectively.

There are two routes into this opportunity. Experienced Field Service Engineers can bring established fault-finding, maintenance and customer-support skills to a specialist product range. Applicants without field service experience will receive structured in-house training, supervised practical development and any required external qualifications, including BOHS P601 where appropriate. Responsibility will increase as your knowledge and confidence grow.

What you will do:

  • Install, service, maintain and repair laser engraving equipment at customer sites
  • Use a logical approach to diagnose mechanical, electrical and technical faults
  • Explain work clearly to customers and represent the business professionally
  • Complete service records and follow relevant health and safety procedures
  • Plan travel and workload effectively while working independently in the field
  • Work with colleagues to resolve more complex issues and share technical knowledge

What you will bring:

  • Clear communication and a genuine commitment to good customer service
  • Practical ability, attention to detail and curiosity about how equipment works
  • A calm, methodical approach to problem-solving and fault-finding
  • Self-motivation, reliability and confidence working independently

Field Service Engineer employer: Strive Supply Chain Careers

As a leading 3PL based in Kent, our client offers an exceptional work environment for Transport Managers, characterised by a commitment to safety, compliance, and high service standards. Employees benefit from competitive salaries, comprehensive training, and opportunities for professional growth within a dynamic team that values visible leadership and continuous improvement. Join a company that prioritises operational excellence and fosters a culture of collaboration and accountability, making it an ideal place for those seeking meaningful and rewarding careers in transport management.

Strive Supply Chain Careers

Contact Details:

Strive Supply Chain Careers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Engineer

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer role you’re after at Strive Supply Chain Careers.

Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Strive Supply Chain Careers a taste of what you can bring to the table!

Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Strive Supply Chain Careers.

Apply Through Company Websites

When you spot a role like Field Service Engineer at Strive Supply Chain Careers, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Field Service Engineer

Field Service Experience
Mechanical Fault Diagnosis
Electrical Fault Diagnosis
Technical Troubleshooting
Customer Service Skills
Attention to Detail
Health and Safety Compliance

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Strive Supply Chain Careers a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Strive Supply Chain Careers specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Strive Supply Chain Careers

Brush Up on Core Engineering Principles

Before heading into the interview with Strive Supply Chain Careers, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Strive Supply Chain Careers want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.