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- Tasks: Manage and grow key strategic client accounts while driving retention and expansion initiatives.
- Company: Join a company dedicated to transforming customer experience on a large scale.
- Benefits: Enjoy a hybrid work model, competitive salary, and potential for significant earnings.
- Why this job: Be part of a dynamic team that values strategic thinking and innovation in CX/UX.
- Qualifications: Experience in CX/UX and complex sales is essential; strategic mindset required.
- Other info: Work in London 2 days a week with a focus on high-value clients.
The predicted salary is between 72000 - 108000 £ per year.
Are you an experienced Strategic Account Manager/Executive with a passion for CX and UX? We’re looking for a Strategic Account Executive to manage and grow a portfolio of 10–15 key Strategic clients (5,000+ headcount). You’ll lead high-value retention and expansion initiatives, with deal sizes ranging from $40K to $300K and sales cycles averaging 4-6 months.
This role blends relationship management with commercial acumen. A background in CX/UX and experience with complex sales is essential.
If you’re a strategic thinker who thrives in enterprise environments and can commute to London 2 days a week, we’d love to hear from you. Apply now and be part of a company transforming customer experience at scale.
Account Executive/Account Director employer: Strive - GTM Talent Partner
Contact Detail:
Strive - GTM Talent Partner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive/Account Director
✨Tip Number 1
Network with professionals in the CX/UX field. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the role and help you stand out.
✨Tip Number 2
Research our company’s approach to customer experience and user experience. Understanding our values and strategies will allow you to tailor your conversations during interviews and demonstrate your genuine interest in joining us.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed key accounts in the past. Highlight your experience with complex sales cycles and retention strategies to showcase your fit for the role.
✨Tip Number 4
Familiarise yourself with the latest trends in CX and UX. Being knowledgeable about current challenges and innovations in the industry will not only impress us but also show that you're proactive and passionate about your field.
We think you need these skills to ace Account Executive/Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CX and UX, as well as your success in managing strategic accounts. Use specific metrics to demonstrate your achievements, such as revenue growth or client retention rates.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and user experience. Discuss how your strategic thinking and relationship management skills have led to successful outcomes in previous roles.
Showcase Relevant Experience: When detailing your work history, focus on your experience with complex sales cycles and high-value deals. Mention any specific clients or projects that align with the role's requirements.
Prepare for Interviews: If invited for an interview, be ready to discuss your approach to account management and how you would handle retention and expansion initiatives. Prepare examples of past successes and be ready to demonstrate your commercial acumen.
How to prepare for a job interview at Strive - GTM Talent Partner
✨Showcase Your CX/UX Knowledge
Make sure to highlight your understanding of customer experience (CX) and user experience (UX) during the interview. Prepare examples of how you've successfully implemented strategies in these areas, as this role heavily relies on your expertise.
✨Demonstrate Relationship Management Skills
Since the position involves managing key strategic clients, be ready to discuss your approach to building and maintaining relationships. Share specific instances where you have successfully retained or expanded client accounts.
✨Prepare for Complex Sales Discussions
Given the nature of the sales cycles and deal sizes, prepare to discuss your experience with complex sales processes. Be ready to explain how you navigate long sales cycles and close high-value deals.
✨Research the Company and Its Clients
Familiarise yourself with the company’s mission and its key clients. Understanding their business model and challenges will allow you to tailor your responses and demonstrate your genuine interest in contributing to their success.
