At a Glance
- Tasks: Engage customers face-to-face and promote energy services in retail settings.
- Company: Strive Collective, a growing sales company in the energy sector.
- Benefits: Full training, hands-on experience, commission opportunities, and career progression.
- Other info: Supportive environment with ongoing coaching and a focus on teamwork.
- Why this job: Join a dynamic team and gain valuable sales skills while making a real impact.
- Qualifications: Confident communication skills; retail experience is a plus but not required.
The predicted salary is between 22000 - 26000 £ per year.
Strive Collective is a London-based sales company that partners with brands in the energy sector to deliver engaging face-to-face customer campaigns inside retail environments. Through in-store events and retail activations, we help energy providers connect directly with customers, introduce their services, and create positive customer experiences.
Due to continued growth, Strive Collective is expanding from London into Birmingham, and we are looking for motivated individuals to join our team as Retail Sales Assistants. This is an exciting opportunity to gain hands-on experience in sales while being part of a company growing into new locations. This role is ideal for individuals who enjoy working in a retail setting, interacting with customers, and developing practical skills in sales, communication, and brand representation.
Role
As a Retail Sales Assistant, you will represent energy brands inside busy retail stores and shopping locations across London. Your role will involve engaging with customers, introducing them to the brand’s services, and helping them understand the benefits of switching or signing up. This is a face-to-face sales role based in retail locations, not a business-to-business position. You will work alongside a supportive team while developing confidence in customer engagement, communication, and sales techniques.
Key Responsibilities
- Represent partner brands professionally within retail store locations
- Engage with customers face-to-face in-store to introduce energy services
- Provide clear and accurate information about products and offers
- Promote brand awareness through in-store promotional stands
- Create a welcoming and positive customer experience
- Answer customer questions confidently and professionally
- Work towards individual and team sales targets
- Collaborate with team members to deliver successful in-store campaigns
Ideal Candidate
- Confident communicating with customers in person
- Friendly, approachable, and professional attitude
- Strong verbal communication skills
- Comfortable working in a retail store environment
- Reliable and punctual
- Positive attitude and willingness to learn
- Ability to work well as part of a team
- Previous retail, sales, or customer service experience is beneficial but not essential, as full training is provided.
What We Offer
- Full training provided; no prior experience required
- Hands-on experience in retail sales and customer engagement
- Opportunities to represent brands in the energy sector
- Be part of a company expanding from London into Birmingham
- Ongoing coaching and support from experienced team members
- Clear opportunities for progression and development
- A supportive, team-focused working environment
- Day rate with opportunities to earn commission
Retail Sales Assistant in Birmingham employer: Strive Collective
Strive Collective is an exceptional employer that offers a vibrant and supportive work culture, perfect for those looking to thrive in retail sales. With comprehensive training and ongoing coaching, employees can develop their skills while enjoying the excitement of representing leading energy brands in bustling retail environments. As the company expands from London into Birmingham, team members will have unique opportunities for career progression and the chance to be part of a dynamic growth journey.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Birmingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Strive Collective, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Strive Collective!
We think you need these skills to ace Retail Sales Assistant in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Strive Collective, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Strive Collective and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Strive Collective that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Strive Collective
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
