At a Glance
- Tasks: Assist customers at events, ensuring positive interactions and client satisfaction.
- Company: Strive Collective Worldwide Limited, a dynamic and supportive workplace.
- Benefits: Competitive pay, full training, and opportunities for personal growth.
- Other info: Join a vibrant team with plenty of opportunities for career advancement.
- Why this job: Gain hands-on experience in live events while developing your customer service skills.
- Qualifications: Strong people skills, adaptability, and a customer-first mindset.
The predicted salary is between 25000 - 27800 £ per year.
Strive Collective Worldwide Limited is seeking a Customer Service Representative in Park Central, England. You will assist customers at events, ensuring positive interactions and reflecting client standards. Full training will be provided to help you thrive in a dynamic environment.
The ideal candidate should have strong people skills, be adaptable, and possess a customer-first mindset. You'll enjoy a supportive culture with development opportunities and competitive pay, along with hands-on experiences in live events.
Event Customer Experience Specialist — Training & Growth employer: Strive Collective Worldwide Limited
Strive Collective Worldwide Limited is an excellent employer, offering a vibrant work culture in Park Central that prioritises employee growth and development. With comprehensive training and hands-on experience in live events, you will thrive in a supportive environment that values your contributions and fosters a customer-first mindset. Enjoy competitive pay and the opportunity to enhance your skills while making meaningful connections with customers at exciting events.
Contact Details:
Strive Collective Worldwide Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Event Customer Experience Specialist — Training & Growth
✨Join Customer Support Communities
Get involved in online forums and communities dedicated to customer support, like those on Reddit or specialised Facebook groups. Networking with industry peers can open doors to trainee opportunities with companies like Strive Collective Worldwide Limited.
✨Attend Local Job Fairs
Check out local job fairs and career expos, especially those focusing on customer service roles. Meeting potential employers face-to-face can give you an edge over others applying for the trainee position at Strive Collective Worldwide Limited.
✨Leverage Your University Resources
If you're still in education, make use of your university's career services—they often have strong ties with companies looking for trainees. They might have insider knowledge about openings at places like Strive Collective Worldwide Limited that you're keen on.
✨Showcase Your Soft Skills
Since customer support is all about people, highlight your communication and problem-solving skills in your interactions. When you apply to Strive Collective Worldwide Limited, make sure they see your passion for helping others!
We think you need these skills to ace Event Customer Experience Specialist — Training & Growth
Some tips for your application 🫡
Show off your people skills!:For a customer support trainee role, it's super important to highlight any experience you have in dealing with customers, whether that's through part-time jobs, volunteering, or even helping out at events. We want to see how you connect with people, so share examples of how you've successfully resolved issues or enhanced someone's experience.
Tailor your CV to us!:When applying for a trainee role at Strive Collective Worldwide Limited, make sure your CV reflects your enthusiasm for customer support. List any relevant experiences, even if they're informal, and don't forget to mention your communication skills. A concise, clear layout will help us see how you're a perfect fit for our team.
Write about your learning goals!:Since this is a trainee position, we love seeing your motivation to learn and grow. In your cover letter, let us know what you hope to gain from working with us at Strive Collective Worldwide Limited. This could include specific skills or knowledge areas—show us you’re keen to dive in and develop your customer support expertise!
Demonstrate your problem-solving skills!:Customer support is all about solving problems, so make sure to highlight any experiences where you've had to think on your feet! Whether it was a tricky school project or helping a friend out, share how you approached the issue and what the outcome was. This will show us you're ready for the challenges at Strive Collective Worldwide Limited.
How to prepare for a job interview at Strive Collective Worldwide Limited
✨Know Your Customer Support Basics
Make sure you're familiar with the key skills in customer support, like active listening and empathy. Expect questions on how to handle difficult customers or resolve common issues – we might want to hear how you’d approach a real-life scenario, so think of a few examples where you showcased these skills.
✨Brush Up on the Tools
Familiarise yourself with common customer support tools like Zendesk or Freshdesk. Even if you haven't used them before, understanding how they work will show Strive Collective Worldwide Limited that you’re proactive and willing to learn. They might ask about your experience with similar software or how you'd adapt quickly to new tools.
✨Show Your Willingness to Learn
As a trainee, emphasising your desire to learn and grow is crucial. Think about what you hope to gain from this experience at Strive Collective Worldwide Limited and be ready to discuss how you plan to develop your skills in customer support. Demonstrating a positive attitude and openness to feedback can go a long way!
✨Prepare for Role-Playing
In customer support interviews, it's fairly common to have a role-playing exercise where you'll need to handle a customer query. Practice your approach not just in resolving issues, but also in how you communicate clearly and professionally. This is your chance to shine, so don’t hesitate to showcase your verbal skills!
