Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers at events, providing information and ensuring a positive experience.
- Company: Join a vibrant team focused on delivering exceptional customer service.
- Benefits: Full training, competitive pay, and opportunities for growth in customer-facing roles.
- Other info: Dynamic work environment with ongoing support and development opportunities.
- Why this job: Be the face of exciting events and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
As a Customer Service Representative, you will be present at events and promotional locations, assisting customers, answering questions, and ensuring each interaction is positive, informative, and professional. You will play a key role in creating a welcoming experience that reflects the standards of our client brands. Full training is provided.
Core Duties
- Welcome and assist customers at events and promotional sites
- Provide clear, accurate information regarding products or services
- Handle customer enquiries in a calm and professional manner
- Support event set‑up, customer flow, and on‑site organisation
- Ensure brand guidelines and service standards are followed
- Work closely with event teams to deliver smooth campaign execution
- Maintain a friendly and approachable presence throughout events
This role is suited to individuals who enjoy working in dynamic environments, communicating with the public, and providing excellent customer support in person rather than over the phone or online.
Qualifications
- Comfortable and confident speaking with members of the public in person
- Strong people skills and a customer-first mindset
- Adaptable and able to work in busy event environments
- Reliable, punctual, and professional in appearance
- Willing to learn and take part in training
- Previous experience in customer service, hospitality, or events is beneficial but not essential
Benefits
- Full training and on‑the‑job support
- Opportunities to work across a variety of events and campaigns
- Supportive team culture with ongoing guidance
- Clear development opportunities within customer-facing roles
- Competitive pay with performance‑related incentives
- Practical experience in live events and customer engagement
Customer Service Representative employer: Strive Collective Worldwide Limited
Contact Detail:
Strive Collective Worldwide Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Get to know the company and its brand values before you step into that interview. We want to see how well you can represent us at events, so understanding our mission will help you shine!
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable answering questions and handling enquiries. The more relaxed you are, the better you'll connect with customers.
✨Tip Number 3
Dress to impress! First impressions matter, especially in customer service. Show up looking professional and approachable, ready to create a welcoming atmosphere for everyone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and events. A friendly tone can make a big difference!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in customer service or events, even if they’re not directly related. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, just like we expect you to do with our customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Strive Collective Worldwide Limited
✨Know the Brand
Before your interview, take some time to research the brands you'll be representing. Understand their values, products, and customer service standards. This will help you demonstrate your alignment with their mission and show that you're genuinely interested in the role.
✨Practice Your People Skills
Since this role is all about interacting with customers, practice your communication skills. Role-play common customer scenarios with a friend or family member. Focus on being friendly, approachable, and professional, as these traits are key to making a positive impression.
✨Prepare for Dynamic Situations
Expect questions about how you would handle busy event environments. Think of examples from past experiences where you successfully managed multiple tasks or dealt with challenging situations. Highlight your adaptability and calmness under pressure.
✨Dress the Part
First impressions matter! Make sure to dress professionally and in line with the brand's image. A polished appearance shows that you take the opportunity seriously and are ready to represent the company well at events.