At a Glance
- Tasks: Coordinate despatch and provide essential admin support in a dynamic office environment.
- Company: Join a leading promotional merchandise company with a strong reputation.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Enjoy a vibrant office culture with a focus on quality service.
- Why this job: Be part of a diverse team and make a real impact on operations.
- Qualifications: Strong organisational skills and a proactive attitude are essential.
The predicted salary is between 25000 - 25000 £ per year.
This is a full-time position, working 5 days (Mon-Fri) in the office. The role is a junior position, and you will expect to be working 37.5 hours a week. We are a leading promotional merchandise company designing and supplying corporate promotional products. We have offices in the North Finchley area of North London. We enjoy long-standing relationships with trade clients throughout the UK. We are an ISO9001 (Quality) certificated company. We are looking for a Despatch Coordinator/Office Administrator to work within our small, diverse head office. The position requires good all round office skills, an organised and methodical manner and good communication skills. The successful candidate will show initiative and be a good team player, who is able to adapt to a wide range of situations and provide administrative support to a small team.
Tasks will include:
- Despatch and post room duties
- Sorting, lifting, and packing consignments of packages
- Tracking shipments from far east factories
- Processing and checking despatch sheets, email invoices and packing lists from suppliers
- Ensuring all orders are on schedule
- Chasing suppliers regarding overdue orders
- Arranging DHL/FedEx pick-ups in UK
- Dealing with the overnight couriers directly, if the goods cannot be delivered for some reason and arranging re-delivery
- Shipping goods out to the UK and Europe
- Preparing despatch notes & labels
- Liaising with factories and shippers at all stages
- Emailing customers with tracking numbers
- Dealing with Mail/Post including opening, posting and franking mail
- Answering telephone calls
- Supporting the Production and Sales team with complete back up when required
- Organising customer quotes and liaising with factories
- Archiving the orders into files
- Providing general administrative support to other members of team in a small office
- Ensuring a high quality of service is always maintained
Skills and competencies required:
- Good attention to detail/Multi-tasking
- Ability to prioritise and schedule a busy workload
- Good telephone manner
- Communication skills (both verbal and written)
- Excellent organisational skills, with the ability to prioritise tasks and manage time effectively
- Customer focused
- Ability to communicate effectively with clients & 3rd parties
- IT literate
- Time Management, working to fixed deadlines
- Professionalism and Punctuality
- Ability to lift, sort and pack consignments of packages
The Job Description is not definitive and is subject to revision in the light of developing services and in consultation with the post holder.
Despatch Coordinator/Office Administrator in London employer: Strive Badge
As a leading promotional merchandise company based in North Finchley, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. Our commitment to employee growth is evident through our structured training programmes and opportunities for advancement within the company. With a focus on quality and customer satisfaction, we offer a dynamic workplace that encourages initiative and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.
