Partner Development Manager, Issuer Programs in London

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Partnerships organization is a key component of Stripe’s success. Our team is responsible for developing and managing the partnerships that power existing and emerging Stripe products. These partnerships have a significant impact on Stripe and are essential to offer the products used by millions of our users. What you’ll do In this role, you will develop an inaugural issuer program and set the foundations to execute on high-impact initiatives with networks and issuers in the UK and EU. As part of the role, you will work closely with user-facing teams like Payments Performance and Customer Success in addition to Stripe Product to support initiatives and establish relationships with major players in the payments value chain. A successful candidate will create performance monitoring programs to track KPIs, develop strategies to quickly address opportunities to improve overall payments performance, seek out cost reduction for users, and influence global partners to deliver improved performance that scales across our growing business. The role will also require close coordination with cross-functional Stripe teams, including Engineering, Legal, Finance, and Risk as well as senior executives of our external partners. Responsibilities Set the foundations for developing an issuer engagement and outreach strategy, including internal and external operating models, company wide goals, and detailed success metrics for UK / EU Issuer Programs, working closely with the global team. Rapidly build relationships via new and existing issuing partners, and work closely with user-facing teams to prioritize the largest opportunities for improved payments performance. Create continuous feedback loops with user-focused teams to gather insight into pain points driving user challenges and performance concerns. Write the playbook to engage issuers at critical times, with a focus on scalability and operational excellence. Work closely with product/eng to determine our multi-year strategy to find opportunities to monetize products and/or data and productize/automate issuer engagement motions. Collaborate with Partner Development Managers who own UK/EU network and bank relationships to effectively navigate issuer organizations. Ensure a best-in-class partner management methodology through thoughtful negotiation and alignment on opportunities of mutual interest. Leverage industry knowledge to craft thoughtful partnership and product strategies, and execute deals and initiatives that support Stripe’s company-wide objectives. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 8+ years of experience in strategic partnerships, business development, corporate development or related field. 5+ years of experience related to acquiring payments, card networks and/or financial services. Thorough understanding of payments business models, ecosystem dynamics, and the risk factors used by networks and issuers to make authorization decisions. Interest and experience in developing 0 to 1 programs. Can think strategically to set up new user facing operations that require deep coordination with cross functional teams, users, issuers, and networks. Has a track record of navigating complex counterparties, finding the right stakeholders that can champion Stripe, and understand their needs. Comfortable scoping product requirements in conjunction with product counterparts. This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is £92,600 - £138,800. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we\'re looking for people with passion, grit, and integrity. You\'re encouraged to apply even if your experience doesn\'t precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren\'t afraid to challenge assumptions. Join us. #J-18808-Ljbffr