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For Companies At a Glance
- Tasks: Lead strategic conversations and drive growth for enterprise clients using Stripe's Professional Services.
- Company: Join Stripe, a leading financial infrastructure platform transforming the global economy.
- Benefits: Competitive salary, equity options, health benefits, and wellness stipends.
- Why this job: Make a real impact by helping businesses thrive with innovative payment solutions.
- Qualifications: 5+ years in professional services sales, preferably in tech or consulting.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 135900 - 203900 ÂŁ per year.
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings.
What you’ll do
- Own the entire Professional Services sales cycle for enterprise companies.
- Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients.
- Drive the success of Professional Services by managing and forecasting bookings.
- Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings.
- Advise senior leadership in customer organizations on building business cases for digital transformation.
- Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment.
- Shape Professional Services deals, and build and negotiate contracts/Statements of Work.
- Engage with Product and Engineering teams to influence product strategy for large clients.
- Collaborate effectively with GTM partners to integrate complementary strategies and drive mutual growth objectives.
- Prepare the delivery team with user insights to ensure that the delivery aligns with the desired business outcomes.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- 5+ years of professional services sales experience, preferably at a technology company or a consulting firm, with a track record of top performance.
- Proven experience in pre-sales and sales of sizable service engagements, as well as in contract and Statement of Work (SOW) development.
- Demonstrated ability to lead large transformational engagements using disruptive technologies.
- Thrives on the urgency and importance of working with our largest customers, achieving set objectives while balancing competing priorities.
- Ability to understand complex business requirements and develop tailored solutions.
- Demonstrated ability to navigate ambiguity to produce strategic insights and identify opportunities.
Preferred qualifications
- Knowledge of the sales cycles associated with a SaaS product or technology platform for strategic enterprise customers.
- An in-depth understanding of the buyer journey and the ability to lead complex, multi-party sales in a highly consultative manner.
- Experience working with upper middle market and enterprise companies.
- A proven track record of driving cross-functional alignment among a broad set of stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership, to achieve growth targets.
- Experience in building and scaling a go-to-market (GTM) growth discipline, including the development of strategy, processes, and operating models.
- Proven ability to create a strong growth culture within a team.
- Background in a growth-stage internet/software company and/or the payments industry.
- Familiarity with APIs and their role in digital solutions.
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
The annual salary range for this role in the primary location is £135,900 - £203,900. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.
At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Enterprise Services Manager employer: Stripe
Contact Detail:
Stripe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Stripe’s culture and values. Understand their mission to increase the GDP of the internet and think about how your experience aligns with that. Tailor your responses to show how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to discuss your past experiences and how they relate to the role of Enterprise Services Manager. Use specific examples that highlight your skills in sales cycles and client relationships to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Stripe team and are familiar with their processes.
We think you need these skills to ace Enterprise Services Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enterprise Services Manager role. Highlight your relevant experience in professional services sales and how it aligns with Stripe's mission. We want to see how you can contribute to our growth!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate how you've driven revenue growth or led successful projects. This will help us see the impact you've made in previous roles.
Be Authentic: Let your personality shine through in your application. We value passion and integrity, so don’t be afraid to share your unique journey and what motivates you. This is your chance to stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Stripe!
How to prepare for a job interview at Stripe
✨Know Your Stuff
Before the interview, dive deep into Stripe's services and how they impact businesses. Understand the financial infrastructure landscape and be ready to discuss how your experience aligns with their mission to increase the GDP of the internet.
✨Showcase Your Sales Savvy
Prepare to share specific examples from your past that highlight your success in professional services sales. Be ready to discuss how you've crafted proposals and led pre-sales workshops, as these are key aspects of the Enterprise Services Manager role.
✨Understand the Buyer Journey
Familiarise yourself with the sales cycles associated with SaaS products. Be prepared to discuss how you can lead complex, multi-party sales in a consultative manner, showcasing your ability to navigate ambiguity and identify opportunities.
✨Build Relationships
Demonstrate your ability to build strong relationships with clients and internal teams. Share examples of how you've collaborated with cross-functional teams to achieve growth targets, as this will resonate well with Stripe's emphasis on teamwork and alignment.