At a Glance
- Tasks: Manage enterprise customers and drive their success with proactive workshops and insights.
- Company: Join Stripe, a leading payments platform focused on customer growth.
- Benefits: Competitive salary, flexible work options, and opportunities for professional development.
- Other info: Dynamic team environment with great potential for career advancement.
- Why this job: Make a real impact by helping businesses thrive in the payments landscape.
- Qualifications: Experience in customer success and strong communication skills are essential.
The predicted salary is between 50000 - 70000 £ per year.
Stripe is seeking a motivated Customer Success Manager to manage a book of enterprise customers and drive post‑sales success.
You will deliver proactive workshops, business reviews, and payments insights to help users grow their business.
Collaborating with sales, technical account management, and operations teams, you will advocate for customers, monitor account health, and identify opportunities for expansion while ensuring renewals and high satisfaction.
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Enterprise CSM - Growth & Retention for Payments employer: Stripe
Stripe is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to innovate and lead in the fast-paced world of financial technology. With a strong focus on professional development, employees have access to numerous growth opportunities and resources to enhance their skills, all while working in vibrant locations across Europe. Join us at Stripe to be part of a forward-thinking team that values creativity and collaboration, making a meaningful impact in the industry.
