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- Tasks: Build strong client relationships and help them navigate their Microsoft ecosystem.
- Company: Join a dynamic tech company that values clarity and human connection.
- Benefits: 33 days holiday, birthday off, fast food treats, and growth opportunities.
- Why this job: Make technology simple for clients while enjoying a fun, varied role.
- Qualifications: 2+ years in account management or customer success; tech curiosity is a plus.
- Other info: Be part of a young, ambitious team with regular socials and a supportive culture.
The predicted salary is between 28800 - 48000 £ per year.
At String, we help businesses untangle complex tech and make smarter moves in the digital world. We’re growing – and we’re looking for a proactive, people‑focused Account Manager to join the team. You’ll build strong relationships with our clients, understand what they need, and help them get the most out of their Microsoft ecosystem. If you love solving problems, connecting with people, and making technology feel simple… you’ll fit right in.
What you’ll be doing:
- Building genuine, long-term relationships with your clients — becoming their go‑to contact at String.
- Understanding each customer’s business, challenges, and goals so you can guide them in the right direction.
- Managing and growing existing accounts through regular check-ins, strategic reviews, and proactive communication.
- Spotting opportunities to improve a client’s setup — whether it’s modern workplace tools, cloud solutions, security, or AI.
- Working with our technical, projects, and support teams to make sure clients get a smooth experience end‑to‑end.
- Preparing quotes, proposals, and renewals with accuracy and clarity.
- Keeping client information up to date in Dynamics 365 and ensuring activities are properly logged.
- Following up on incoming new business enquiries and supporting the qualification and handover process.
- Supporting onboarding for new customers and helping them get off to a great start.
- Monitoring account health and identifying risks early — before they turn into problems.
- Handling contract renewals and working with partners (Microsoft, distributors, vendors) where needed.
- Representing String in a way that reinforces our reputation for being clear, smart, and human.
- Any additional administrative duties that help keep client relationships running smoothly.
Who you are:
- A natural relationship builder who enjoys talking to people and understanding how they work.
- Comfortable managing multiple accounts and staying organised in a fast-moving environment.
- Curious about technology — especially Microsoft products — and keen to learn more (full training provided).
- Someone who listens first, asks great questions, and communicates clearly.
- Confident in handling commercial conversations around renewals, quotes, and opportunities.
- A team player who works well with technical colleagues and keeps clients in the loop at every step.
- Ideally 2+ years' experience in account management, customer success, or a similar role (MSP experience is a bonus but not essential).
What you’ll get:
- 33 Days' holidays, including bank holidays
- Your birthday off– nobody should work on their birthday
- Fast food treat on payday
- Opportunities for growth, including Microsoft certifications and account management training
- A fun, varied role where no two days are the same
- Be part of a young, ambitious, and supportive team
- Regular team socials
- Stocked drinks fridge
- Dress down Fridays
- Peer-to-peer recognition with our FMYG awards
- A culture that’s genuinely different – because culture is everything at String
- Free parking & transport links
A bit about us:
String is a tech company that doesn’t speak in jargon. We help businesses modernise, secure and scale - 100% Microsoft, and proud of it. That means everything from cloud migrations and cyber security to AI, data and modern workplace tools. Our clients range from mid-sized companies to major brands, and they trust us to keep things clear, smart and human.
Account Manager in Preston employer: String Systems
Contact Detail:
String Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Preston
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your genuine self shine through. They want to see how you’d fit into their team culture at String, so be relatable and approachable.
✨Tip Number 3
Do your homework! Research String and understand their services, especially around Microsoft products. This will help you tailor your conversations and show that you’re genuinely interested in helping clients succeed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining our awesome team at String.
We think you need these skills to ace Account Manager in Preston
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with people.
Tailor Your Application: Make sure to customise your application to highlight your experience in account management and how it relates to our needs at String. Mention specific skills that align with the job description, like your knack for building relationships or understanding client challenges.
Showcase Your Problem-Solving Skills: We love candidates who can think on their feet! Use examples from your past experiences where you've successfully solved problems or improved client setups. This will show us that you’re proactive and ready to tackle challenges head-on.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at String Systems
✨Know Your Stuff
Before the interview, make sure you understand String's services and how they relate to Microsoft products. Familiarise yourself with common challenges businesses face in the digital world and think about how you can help clients navigate these issues.
✨Build Rapport
As an Account Manager, relationship building is key. Practice your communication skills and think of ways to connect with the interviewer. Show genuine interest in their experiences and ask insightful questions about the company culture and client relationships.
✨Showcase Problem-Solving Skills
Prepare examples from your past experience where you've successfully solved problems for clients or improved account management processes. Highlight your proactive approach and how you’ve turned challenges into opportunities.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple accounts and keep track of client information. Mention any tools or systems you use, like Dynamics 365, to ensure smooth communication and follow-ups with clients.