General Manager - Food Brand in Bradford

General Manager - Food Brand in Bradford

Bradford Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the day-to-day operations of Bradford's first indoor padel club and café.
  • Company: Join a vibrant community-focused sports venue with a passion for health and wellbeing.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Flexible hours, including evenings and weekends, with excellent career advancement potential.
  • Why this job: Be part of a fast-growing sport and make a real impact in your community.
  • Qualifications: Management experience in leisure, sport, or hospitality; strong communication skills.

The predicted salary is between 31500 - 38500 £ per year.

  • General Manager
  • Strike Padel, Bradford
  • Beckside Business Park, Bradford BD7 2BR | Full-time, Permanent

Grow the Club.

Strike Padel is Bradford’s first indoor padel club.

Founded by Bradford-born healthcare professionals, we set out to get our city moving, using the UK’s fastest-growing sport to bring people together and improve health and wellbeing.

In just over a year we’ve grown from 5 to 12 panoramic courts under a 9m roof, alongside a café with an onsite barista, a pro shop, a mezzanine viewing area over our show court, and a busy programme of coaching, leagues, tournaments, socials and corporate events.

We’re an official partner of Bradford City AFC, and our second site at Weaverthorpe Retail Park is on the way.

As General Manager, you’ll lead the day-to-day running of the club and café and be responsible for how it performs: court occupancy, customer experience, team performance and standards across the venue.

You’ll lead an established team, including our Head Coach and Community Engagement & Facility Manager, and work closely with the directors to grow the business.

Inherit an established team, including a Head Coach and a Community Engagement & Facility Manager

  • Work in a venue built around community, health and the UK’s fastest-growing sport

Line manage the Head Coach and Community Engagement & Facility Manager, supporting them to hit their KPIs

  • Manage all front-of-house staff, including recruitment, training, appraisals and performance conversations
  • Plan and manage staff rotas using Planday
  • Drive Commercial Performance
  • Sell court sponsorships and build partnerships with local businesses and brands
  • Set and deliver the club’s social media strategy, working with the wider team on content and promotion
  • Deliver an Outstanding Customer Experience
  • Make sure coaching, leagues, events and community activity run smoothly across the club
  • Maintain high standards of presentation across the courts, café and pro shop

Digitise how the club runs, including digital checklists, training videos and training modules

  • Manage stock control and ordering across the café, pro shop and merchandise
  • Work with the Community Engagement & Facility Manager to keep the facility well maintained
  • Take responsibility for health & safety and fire safety across the venue
  • Make sure company policies and procedures are followed and kept up to date
  • Management experience in leisure, sport, hospitality or retail
  • A track record of hitting commercial targets such as revenue, sales or occupancy
  • Confidence using KPIs and performance data to make decisions
  • Solid working knowledge of health & safety and fire safety responsibilities
  • Strong communication skills, comfortable dealing with customers, partners and directors
  • Flexibility to work evenings, weekends and bank holidays when required
  • Experience with booking and rota systems
  • Café or food & beverage management experience
  • Experience selling sponsorships or building business partnerships
  • Experience planning social media or marketing activity

General Manager - Food Brand in Bradford employer: Strike Padel

Strike Padel is an exceptional employer, dedicated to fostering a vibrant community through the UK's fastest-growing sport. Located in Bradford, our indoor padel club offers a dynamic work environment where you can lead a passionate team, drive commercial success, and enhance customer experiences while promoting health and wellbeing. With opportunities for professional growth and a supportive culture, we are committed to making a positive impact in our community.

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Contact Details:

Strike Padel Recruitment Team

We think you need these skills to ace General Manager - Food Brand in Bradford

Leadership Skills
Team Management
Customer Experience Management
Commercial Performance Management
Social Media Strategy
Health and Safety Compliance
Performance Data Analysis