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- Tasks: Join a luxury hospitality project, mapping data and integrating systems with OPERA PMS.
- Company: Leading digital transformation firm in the luxury hospitality sector.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on data integrity and operational excellence.
- Why this job: Be at the forefront of tech innovation in hospitality, making a real impact.
- Qualifications: 5+ years with Oracle OPERA PMS and strong API integration skills.
The predicted salary is between 60000 - 80000 £ per year.
We are supporting a leading digital transformation programme within the luxury hospitality sector, seeking an experienced OPERA Techno-Functional Expert to play a key role in a large-scale hospitality data and integration initiative. This role will sit between Hotel Operations, Data Engineering, and Solution Architecture teams, helping translate complex operational workflows within Oracle OPERA PMS into accurate, scalable data and API integration solutions. The successful consultant will bring deep hands-on expertise across Oracle OPERA PMS and OHIP APIs, alongside strong data mapping and business analysis capabilities.
Key Responsibilities
- OPERA Scenario & Data Behaviour Mapping
- Analyse and deconstruct complex hotel operational processes executed within OPERA PMS, including:
- Multi-room reservations
- Routing and folio settlements
- Share-withs and linked reservations
- Night audit processes
- Reservation life cycle management
- Translate operational workflows and UI behaviour into underlying OPERA data structures and life cycle states
- Identify how operational events impact historical and transactional data records
- Act as the SME for Oracle Hospitality Integration Platform (OHIP) REST and Streaming APIs
- Identify and document the appropriate OHIP endpoints, payloads, and event streams required for business and data use cases
- Design logic for:
- API polling
- Webhook/event-driven integrations
- Streaming data handling
- API rate limit management
- Produce detailed source-to-target mapping documentation between OPERA/OHIP and enterprise data platforms
- Support the design of accurate data ingestion and transformation pipelines
- Ensure data integrity across reservations, profiles, cancellations, no-shows, and historical amendments
- Work closely with Data Engineers and Architects to ensure hospitality business logic is correctly reflected within the data platform
- Partner with operational stakeholders, architects, engineering teams, and delivery leadership
- Validate data outputs against OPERA UI behaviour and operational processes
- Support downstream use cases including customer intelligence, personalised marketing, reporting, and pricing optimisation
Required Experience
- 5+ years' hands-on experience with Oracle OPERA PMS (v5.x and/or OPERA Cloud)
- Strong functional understanding of:
- Reservations
- Front Desk
- Cashiering
- Profiles
- Rate Management
- Night Audit
- REST APIs
- JSON payloads
- API integrations
- Streaming/Webhook architectures
Nice to Have
- Experience building hospitality Customer Data Platforms (CDPs) or Enterprise Data Warehouses (EDWs)
- Exposure to modern cloud data technologies such as Databricks or Microsoft Fabric
- Experience working on large-scale hospitality transformation or integration programmes
OPERA PMS/OHIP Integration & Data SME - London employer: Strike IT Services
Contact Detail:
Strike IT Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OPERA PMS/OHIP Integration & Data SME - London
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality and tech sectors on LinkedIn. Join relevant groups and engage in discussions. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews by brushing up on your OPERA PMS and OHIP knowledge. Be ready to discuss specific scenarios where you've tackled complex data issues or integrated systems. Show them you’re not just a candidate, but the solution they need!
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication is key in cross-functional roles. Be prepared to share examples of how you've collaborated with different teams to achieve a common goal. It’s all about teamwork!
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to get your application in front of the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace OPERA PMS/OHIP Integration & Data SME - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the OPERA PMS and OHIP expertise we’re looking for. Highlight your relevant experience and skills that match the job description, especially your hands-on work with Oracle OPERA and API integrations.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've tackled similar challenges in the past, particularly in hospitality data integration and operational workflows.
Showcase Your Technical Skills: Don’t forget to mention your experience with tools like Postman and your understanding of REST APIs. We want to see how you’ve used these skills in real-world scenarios, so be specific about your achievements.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at Strike IT Services
✨Know Your OPERA Inside Out
Make sure you brush up on your knowledge of Oracle OPERA PMS and OHIP APIs. Be ready to discuss specific scenarios you've encountered in the past, especially around reservations and data mapping. This will show that you’re not just familiar with the system but can also apply your knowledge practically.
✨Demonstrate Your Data Skills
Prepare to showcase your data analysis and mapping capabilities. Bring examples of how you've handled complex data discrepancies or designed data ingestion pipelines. Being able to articulate your thought process will impress the interviewers and highlight your expertise.
✨Communicate Like a Pro
Since this role involves cross-functional collaboration, practice explaining technical concepts in simple terms. Think about how you would communicate with both technical teams and operational stakeholders. Clear communication can set you apart from other candidates.
✨Get Familiar with API Tools
If you haven’t already, spend some time using Postman or similar tools to test APIs. Be prepared to discuss how you’ve used these tools in previous roles, particularly in validating API behaviour and managing integrations. This hands-on experience will be crucial for the role.