We are looking for an SME Account Handler to join a growing UK insurance broker. You will manage the day-to-day servicing of a portfolio of SME commercial clients. The role Manage a portfolio of SME, commercial clients. Handle renewals from initial review through to placement, documentation and invoicing. Process mid-term adjustments, policy changes, new-business enquiries and general client queries. Obtain, negotiate and compare terms from insurer markets. Review client information and insurance requirements to help ensure cover remains suitable. Prepare policy documentation, certificates, schedules and endorsements. Liaise confidently with clients and insurers Assist clients with claims notifications and provide ongoing claims support where required. Maintain accurate records on the broking system and ensure activity is completed within agreed service standards. The Candidate Previouscommercial broking or insurance account-handling experience. An understanding of core commercial covers, including Property, Liability and Motor Fleetpolicies. Comfortable managing renewals, MTAs and client servicing work from start to finish. Strong attention to detail, organisation and ability to manage competing deadlines. Confident communicator with the ability to build credibility with clients and insurer partners. Commercially minded, with the ability to spot retention, cross-sell and new-business opportunities. Experience using broker management systems and insurer portals. Cert CII achieved or a willingness to work towards it would be advantageous. The Reward Annual salary to £30,000 based on experience Hybrid working - 3 days in office 2 from home Company Pension Performance related bonus Comprehensive range of benefits
SME Commercial Account Handler (Hinckley or Nuneaton) employer: Stride Resource Management
As a leading insurance broker located in Church Crookham, Hampshire, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee growth and development. Our hybrid working model allows for flexibility while managing a diverse portfolio of specialist motor trade clients, ensuring that our team members can thrive both professionally and personally. With a strong emphasis on collaboration and innovation, we offer unique opportunities to engage with high-value accounts and make a meaningful impact in the industry.
Contact Details:
Stride Resource Management Recruitment Team
