At a Glance
- Tasks: Lead a dynamic motor recovery team and drive financial success.
- Company: Join a proactive company focused on growth and teamwork.
- Benefits: 12-month contract with opportunities for professional development.
- Other info: Flexible environment with a focus on collaboration and client success.
- Why this job: Make a real impact by mentoring a high-performing team.
- Qualifications: Experience in motor claims and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
- Overview
- Are You looking to step into a leadership role where you can own team performance, influence client outcomes, and drive real financial impact?
- Join our Client on a 12 month fixed term contract as a Motor Claims Manager, where you'll lead a high-performing motor recovery team responsible for recovering our clients' losses, directly impacting financial outcomes.
- Based around Northamptonshire, this role provides an exciting opportunity to coach and develop our claims handlers to deliver exceptional service.
- Our Client prides themselves on being proactive, detail-oriented professionals who are dedicated to supporting each other's growth and achieving shared success.
Responsibilities
- In this Motor Claims Manager role, you'll take ownership of the day-to-day management of a corporate client motor recovery team.
You'll work closely with the management teams to deliver exceptional client service and achieve key targets.
• Your responsibilities will include
- Leading and mentoring a team of claims handlers, ensuring they meet client service level agreements and key performance indicators.
- Acting as the key link between claims handlers and the management teams, ensuring smooth communication and alignment.
- Overseeing the documentation of recovery procedures and preparing for client service reviews.
- Monitoring team performance, providing training, and addressing any issues in a fair and timely manner.
- Managing high-profile or contentious cases, ensuring quality standards are met and client outcomes are optimised.
- Supporting financial targets by controlling the claim lifecycle and assisting with aged debt recovery
Qualifications
- Experience in motor claims handling within a legal, insurance, or claims management environment, including pre-litigated claims.
- Team management and people responsibility experience within a similar setting.
- Proven experience working as a Claim Manager and working directly with clients, including hosting client meetings.
- Strong leadership skills, with the ability to motivate and guide a team to achieve high performance.
- Excellent organisational skills, attention to detail, and the ability to meet deadlines.
- A proactive and pragmatic approach, with the ability to think critically and solve problems effectively.
- Outstanding communication skills, with the ability to build credibility and maintain strong relationships with clients and stakeholders.
- A flexible and adaptable mindset, with a willingness to accommodate unexpected situations.
- Eligible to work in the UK.
We recognise that not every candidate will meet all criteria.
If you have strong team leadership experience and exposure to claims or client-facæing environments, we'd still encourage you to apply.
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Motor Claims Manager in Northampton employer: Stride Resource Management
Stride Resource Management is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Newcastle. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, supported by significant investment in our teams. Join us to lead a well-established insurance branch and enjoy a competitive salary alongside performance bonuses, all while being part of a supportive and dynamic environment.
Contact Details:
Stride Resource Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Manager in Northampton
✨Tap into Local Agencies
For temporary roles like the one at Stride Resource Management, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Stride Resource Management knows you can adapt quickly to their needs!
We think you need these skills to ace Motor Claims Manager in Northampton
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Stride Resource Management's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Stride Resource Management
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Stride Resource Management. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
