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- Tasks: Manage and process various commercial claims efficiently and professionally.
- Company: Join a growing Claims Team in Birmingham with a focus on customer service.
- Benefits: Enjoy a salary up to £38K plus a comprehensive benefits package.
- Why this job: Be part of a dynamic team that values problem-solving and client satisfaction.
- Qualifications: Experience as a Commercial Claims Handler with strong negotiation skills required.
- Other info: Ideal for those who thrive in a fast-paced, organised environment.
The predicted salary is between 30000 - 42000 £ per year.
We are delighted to present an opportunity for an experienced Commercial Claims Handler to join a growing Claims Team. This is a customer-focused role where you'll be responsible for delivering exceptional claims services to clients. Your expertise in handling a wide range of commercial claims will ensure that each claim is managed professionally and efficiently from start to finish, while adhering to industry best practices.
Key Responsibilities:
- Manage claims across multiple products, including but not limited to Property, Employers & Public Liability and Motor Fleet.
- You will be responsible for your own caseload with cases of varied complexity and values.
- Maintain an efficient diary system for claims and ensure follow-ups are conducted as needed.
- Provide claims information and reports to the broking department and clients as required.
- Acknowledge new claims to both clients and insurers, keeping clients informed throughout the process to ensure the best outcomes.
- Generate claims MI and reports when required.
Experience & Skills:
- You will be an experienced commercial Claims Handler, ideally with strong knowledge of Casualty and Property losses.
- You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients.
- Highly organised with excellent time management and attention to detail.
- Positive, proactive attitude with a natural ability to problem-solve and multitask.
- Strong communication skills, both verbal and written.
Commercial Claims Handler employer: Stride Resource Management
Contact Detail:
Stride Resource Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of commercial claims mentioned in the job description, such as Property and Liability claims. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your negotiation skills, as they are crucial for a Commercial Claims Handler. Consider role-playing scenarios with a friend or colleague to practice how you would handle various claim situations effectively.
✨Tip Number 3
Showcase your organisational skills by preparing a mock diary system for managing claims. This can be a great talking point in interviews, illustrating your proactive approach to time management and follow-ups.
✨Tip Number 4
Research common challenges faced in the commercial claims sector and think about how you would address them. Being able to discuss these insights during your interview will highlight your problem-solving abilities and industry knowledge.
We think you need these skills to ace Commercial Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Commercial Claims Handler. Focus on relevant skills such as managing claims, negotiation, and communication. Use specific examples to demonstrate your expertise in handling various types of commercial claims.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the responsibilities outlined in the job description and how your background aligns with their needs. Be sure to express your proactive attitude and problem-solving abilities.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed claims across multiple products, particularly in Property, Employers & Public Liability, and Motor Fleet. This will show that you have the necessary experience to handle the caseload effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that requires strong organisational skills.
How to prepare for a job interview at Stride Resource Management
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience handling commercial claims. Highlight specific cases you've managed, particularly those involving Property, Employers & Public Liability, and Motor Fleet. This will demonstrate your expertise and familiarity with the role.
✨Demonstrate Strong Communication Skills
Since this role requires excellent communication with clients and insurers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in the past, ensuring you convey your ability to keep clients informed throughout the claims process.
✨Emphasise Your Organisational Skills
Discuss your methods for managing a caseload and maintaining an efficient diary system. Share specific strategies you use to ensure timely follow-ups and how you prioritise tasks, as these skills are crucial for success in this position.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of examples where you've successfully navigated challenges in claims handling. Show how your proactive attitude and negotiation skills led to positive outcomes for clients.
