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For Companies At a Glance
- Tasks: Manage motor, liability, and commercial claims from start to finish.
- Company: Join a well-established insurance broker in Chislehurst with a supportive team.
- Benefits: Enjoy flexible working with 2 days remote after probation and a positive work culture.
- Why this job: Be part of a dynamic team, enhance your negotiation skills, and make a real impact.
- Qualifications: Experience in handling motor claims is essential; strong organisational skills are a must.
- Other info: Cert CII qualification is ideal but not mandatory; commuting to the office 3 days a week required.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are delighted to present an opportunity for an experienced Claims Handler to join a well established Insurance Brokers based in Chislehurst. This is an exciting opportunity for an experienced Claims Handler to join a well established team of Motor Claims Handlers.
Key Responsibilities:
- Manage claims predominantly consisting of Motor, Liability and Commercial claims.
- Working closely with insurers, TPA's and Loss Adjusters to settle claims in a timely manner.
- Maintain an efficient diary system for claims and ensure follow-ups are conducted as needed.
- Manage claims on a cradle to grave basis.
- Resolve any customer complaints within 48 hours of receipt of claims, or refer to compliance team to resolve.
- Generate claims MI and reports when required.
Experience & Skills:
- You will be an experienced Claims Handler, with experience of dealing with Motor claims an essential requirement.
- You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients.
- Ideally you will have experience of using Acturis previously.
- Highly organised with excellent time management and attention to detail.
- Positive, proactive attitude with a natural ability to problem-solve and multitask.
- Cert CII qualified would be ideal but not essential.
This role will be based within their office in Chislehurst 3 days a week, with working from home 2 days a week allowed once you have passed your probation period. To be considered you would need to be able to commit to commuting to the office 3 days a week minimum.
Claims Handler employer: Stride Resource Management
Contact Detail:
Stride Resource Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry, particularly around motor claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in your field.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work as Claims Handlers. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced by Claims Handlers. Think about how you would handle difficult claims or customer complaints, as this will showcase your problem-solving skills.
✨Tip Number 4
If you have experience with Acturis, be ready to discuss it in detail. If not, consider familiarising yourself with the software, as it may come up during discussions and show your willingness to learn new tools.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Claims Handler, particularly with Motor claims. Use specific examples to demonstrate your negotiation skills and ability to manage claims effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant experience, particularly in managing claims from start to finish, and how you can contribute to their team.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and problem-solving abilities. These are crucial for managing claims efficiently and resolving customer complaints promptly.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for a Claims Handler.
How to prepare for a job interview at Stride Resource Management
✨Showcase Your Claims Experience
Make sure to highlight your previous experience as a Claims Handler, especially with Motor claims. Be prepared to discuss specific cases you've managed and the outcomes you achieved.
✨Demonstrate Negotiation Skills
Since strong negotiation skills are crucial for this role, think of examples where you've successfully negotiated settlements. This will show your potential employer that you can advocate effectively for clients.
✨Be Organised and Detail-Oriented
Prepare to discuss how you manage your workload and maintain an efficient diary system. Mention any tools or methods you use to stay organised and ensure timely follow-ups on claims.
✨Problem-Solving Mindset
Emphasise your proactive attitude and ability to solve problems. Share examples of challenges you've faced in previous roles and how you overcame them, particularly in relation to customer complaints.
